Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

FAC ENG/LIGHTING TECH

Company: Kroger

Location: Morrow, GA

Posted Jan 24, 2025

Cook

Company: Sodexo

Location: Savannah, GA

Posted Jan 24, 2025

Patient Care Technician

Company: DaVita

Location: Decatur, GA

Posted Jan 24, 2025

(USA) Member Team Lead

Company: Walmart

Location: Marietta, GA

Posted Jan 24, 2025

Nurse Practitioner (NP)

Company: CVS Health

Location: Suwanee, GA

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Dawsonville, GA

Posted Jan 24, 2025

Senior TPA Operations Manager

Company: Infosys

Location: Atlanta, GA

Posted Jan 24, 2025

Infosys McCamish Systems, a subsidiary of Infosys BPM Ltd, is seeking a Senior TPA Operations Manager with Retirement Services background for a hybrid role in Atlanta, GA. The role involves managing client engagements, ensuring sustainable business relationships, and meeting various objectives. Key responsibilities include client satisfaction, business financial management, employee development, leadership, TPA strategy, cross-functional support, and more. The ideal candidate should have a Bachelor's degree, at least 12 years of relevant experience, and preferably experience in the retirement services domain, handling profit and loss, and implementing automation and process transformation.

Store Manager in Training

Company: CVS Health

Location: Alpharetta, GA

Posted Jan 24, 2025

Food Service Worker

Company: Sodexo

Location: Augusta, GA

Posted Jan 24, 2025

Sodexo is seeking a Food Service Worker for full-time employment at Augusta University. The role involves preparing and serving a variety of menus, maintaining cleanliness, and providing excellent customer service. No prior experience is required. Sodexo offers a flexible work environment, training opportunities, and comprehensive benefits including paid time off, health insurance, and career advancement. The company values diversity and inclusion, fostering a respectful and fair work environment.

LPN - Licensed Practical Nurse

Company: CVS Health

Location: Douglasville, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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