Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Manager, Nursing Services

Company: Sun Behavioral Houston

Location: Houston, TX

Posted Oct 23, 2025

Current Registered Nurse license in the state of employment. Preferred: Advanced degree or certification in nursing from an accredited nursing program.

Access Control Specialist - Full Time

Company: Amentum

Location: San Antonio, TX

Posted Oct 23, 2025

Must have and maintain a valid state driver’s license in good standing. Monitor and control the access of employees and visitors in and out of restricted areas…

Business Improvement Analysts

Company: Medtronic

Location: San Antonio, TX

Posted Oct 23, 2025

You will facilitate alignment meetings to drive project success from design to implementation, leveraging new tools and technology to increase automation in…

2026 Intern – Information Architecture

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

IBM offers a summer 2026 internship with responsibilities in information architecture and marketing. The role involves improving site experience and requires a bachelor's degree. It's based in Austin with hybrid work.

Janitor/Cleaner

Company: Myers Community Cleaning

Location: Dallas-Fort Worth, TX

Posted Oct 23, 2025

Perform thorough cleaning of guest rooms, public areas, and back-of-house spaces to ensure high standards of cleanliness.

Digital Technical Specialist - Red Hat

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

The text is a job description for a Sales Digital Technical Specialist role at IBM, supporting Red Hat. It highlights the company's global presence, focus on solving big problems using various technologies, and the need for talented sales professionals. The role involves being a technical expert and advisor, collaborating with teams, driving sales processes, delivering workshops and demonstrations, and maintaining product knowledge. The position is based in Austin, TX, with a hybrid work arrangement.

Call Center Specialist

Company: Texas Star Pharmacy

Location: Plano, TX

Posted Oct 23, 2025

Answer and manage incoming phone calls with professionalism and empathy, reflecting our company values. Are you comfortable handling a high volume of phone…

Customer Success Engineer

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on a role as a Customer Success Engineer (CSE) for HashiCorp tools. The CSE role involves helping customers adopt and optimize HashiCorp solutions, driving value attainment, and ensuring customer success throughout the customer journey. The position requires technical expertise, strong communication skills, and the ability to work in a dynamic environment.

Informaticist RN

Company: St Luke's Health

Location: Houston, TX

Posted Oct 23, 2025

RN ‐ Current unencumbered license to practice as a Registered Nurse (RN) by the Texas Board of Nursing. Possess good communication skills (written and verbal)…

AppleCare Data Scientist

Company: Apple

Location: Austin, TX

Posted Oct 23, 2025

Partner with technical and non-technical stakeholders to translate problem statements and requests into technical requirements.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages

© 2026 Job Transparency. All rights reserved.