Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Lead HVAC Installer

Company: Dynamic Eco Home

Location: Houston, TX

Posted Aug 18, 2025

Valid driver’s license with a clean driving record. Perform repairs, including component replacement, leak fixes, and electrical or mechanical troubleshooting.

Lead Sales Associate

Company: Frontgate

Location: Dallas, TX

Posted Aug 18, 2025

Coach team members on product knowledge and empower them with the tools necessary to meet the needs of our guests.

Registered Nurse II (RN) Radiology MRI - Day

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Aug 18, 2025

Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing…

Sales Advisor - Dyson Home

Company: ActionLink

Location: San Antonio, TX

Posted Aug 18, 2025

Retail Rock Star: Retail sales, product demonstration or customer service; you're already on the right track! Save for your future: 401(k) retirement plan with…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Dallas, TX

Posted Aug 18, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Grants Administration Manager - Academic Institute

Company: Houston Methodist Academic Institute

Location: Houston, TX

Posted Aug 18, 2025

The Manager, Grants Administration position will provide high-quality end-to-end management for all Houston Methodist grants, including research of…

Business Analyst

Company: OptiSigns Inc.

Location: Houston, TX

Posted Aug 18, 2025

Reporting & Presentation: Develop clear, concise reports and presentations for stakeholders, ensuring data-driven recommendations are accessible to technical…

Compliance Analyst III

Company: Texas Department of Family and Protective Services

Location: Austin, TX

Posted Aug 18, 2025

Graduation from an accredited four-year college or university with major coursework in business administration, public administration, finance, accounting,…

Drilling Data Analyst

Company: Corva

Location: Houston, TX

Posted Aug 18, 2025

Rig site and field experience preferred. Build customer dashboards and support customers building their own dashboards. Identify anomalies and problematic data.

Cost Accountant - DoD/Manufacturing

Company: Optex Systems

Location: Richardson, TX

Posted Aug 18, 2025

Requires the ability to read a multi level Bill of Material and perform standard cost rollups as well as conduct cost analysis and contract gross margin reviews…

Commercial HVAC Technician

Company: Shafer Services

Location: Austin, TX

Posted Aug 18, 2025

Valid driver’s license with acceptable driving record. Must be able to lift at least 70 lbs. and must be willing/able to climb ladders.

Armed Security Officer / DART Deployment

Company: USAPD

Location: Dallas, TX

Posted Aug 18, 2025

> Has carried a Peace Officer license or has completed a 40hr TDCJ training academy. ALL applicants MUST currently be licensed with the Texas Private Security…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages

© 2026 Job Transparency. All rights reserved.