Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Executive Chef - Airline Catering

Company: LSG Sky Chefs

Location: Austin, TX

Posted Aug 14, 2025

Represents kitchen and kitchen staff in front of external stakeholders. Guide, motivate and develop the subordinate employees within the Human Resources Policy.

Data Analytics Data Solutions Architect

Company: Crowe LLP

Location: Houston, TX

Posted Aug 14, 2025

Participate in presales engagements to manage the vision and expectations of a client’s multiple stakeholders and create a conceptual solution design involving…

Senior Refrigeration Service Technician - Commercial & Industrial

Company: CoolSys

Location: San Antonio, TX

Posted Aug 14, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

Graphic Designer II

Company: Stream Realty

Location: Dallas, TX

Posted Aug 14, 2025

Bachelor’s degree in Graphic Design, Visual Communications, or related field. 4–6+ years of professional design experience, preferably in commercial real estate…

SOC Analyst I (Hybrid)

Company: Motorola Solutions

Location: San Antonio, TX

Posted Aug 14, 2025

Familiar with managing & analyzing alerts from security tools such as firewalls and IDS/IPS, endpoint detection and response (EDR) tools.

Category Analyst - General Merchandise

Company: Buc-ee's

Location: Pearland, TX

Posted Aug 14, 2025

Use data sources to develop regular and ad hoc reports to include out of stock, opportunity gap, SKU rationalization, plan-o-gram analysis, promotion analysis,…

Admin Role+Graphic Designer

Company: T-Shirts Etc. West Houston

Location: Houston, TX

Posted Aug 14, 2025

There will be a range of helping customers adjust their design, creating templates, and sending designs out to whichever vendor.

Residential and Commercial Cleaner

Company: Steam Master Cleaning and Restoration

Location: Austin, TX

Posted Aug 14, 2025

Report any maintenance or repair needs to management. Uphold high standards of cleanliness and safety at all times. Assist in janitorial duties as required.

Senior Plumbing Engineer (PE)

Company: AlphaStaff Talent Search

Location: Austin, TX

Posted Aug 14, 2025

Active Professional Engineer (PE) license with eligibility to transfer to Texas if currently licensed in another state. Half-day Fridays year-round.

Sr Cybersecurity Analyst - Risk

Company: GM Financial

Location: Irving, TX

Posted Aug 14, 2025

Experience with risk management and technical risk assessment processes ensuring compliance with policies and regulatory requirements.

Custodial Technician

Company: Galen College of Nursing

Location: Houston, TX

Posted Aug 14, 2025

Use tools ranging from common hand tools, and cleaning tools. As a Facilities Technician at Galen College of Nursing, you will perform routine and preventative…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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