Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Production Designer for Sign Shop

Company: Crowley Signs & Graphics

Location: Houston, TX

Posted Aug 13, 2025

This role combines creative design expertise with technical knowledge of sign production processes, requiring collaboration with the production team to ensure…

Sander Helper

Company: MillerKnoll

Location: Dallas, TX

Posted Aug 13, 2025

Electrical tools: Drill, screw driver, sander. Proficient using equipment and hand tools such: Performs the components sanding and supports assembly of…

Change Delivery Manager

Company: PenFed Credit Union

Location: San Antonio, TX

Posted Aug 13, 2025

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race,…

Commercial HVAC service manager

Company: ITG

Location: Austin, TX

Posted Aug 13, 2025

Manage inventory of tools, equipment, and supplies necessary for field operations. Ability to drive a van or vehicle as needed for field service operations.

Seasonal Photographer/Sales Associate 13th Floor House of Torment

Company: Storibox Technologies

Location: Austin, TX

Posted Aug 13, 2025

Greet and welcome guests, directing them to the photo capture locations. Ability to work with all types of visitors and their personalities.

Entry Level Customer Associate

Company: Confidential

Location: Plano, TX

Posted Aug 13, 2025

Work with customers to educate them on services we offer, resolve any issues, present products and services available and highlight any upgrades and benefits of…

Service/Install Manager

Company: Air Clinic, Inc.

Location: Converse, TX

Posted Aug 13, 2025

Utilize tools such as an ohmmeter for testing electrical connections and ensuring proper functionality of installed systems.

Full Stack Software Developer

Company: Lockt, LLC

Location: Addison, TX

Posted Aug 13, 2025

Review requirements, specifications and technical design documents to provide timely and meaningful feedback. Prefer experience with log/data analysis pipelines…

Licensed Journeyman Plumber

Company: ITG

Location: Austin, TX

Posted Aug 13, 2025

Valid commercial driving license preferred for transporting tools and materials to job sites. Experience in field service roles that require adaptability and…

Plumbing Service Technician

Company: Get Complete Maintenance and Repair

Location: Austin, TX

Posted Aug 13, 2025

Valid driver's license and good driving record for driving service vehicle to customer locations. Experience with plumbing equipment, tools, repair and…

Sous Chef

Company: The RK Group

Location: San Antonio, TX

Posted Aug 13, 2025

Can effectively oversee culinary production to recipe specifications, can foster a team-centered work environment and is comfortable interacting with clients…

Accountant

Company: C2 GPS- Capital Area Workforce

Location: Austin, TX

Posted Aug 13, 2025

Valid driver’s license and proof of insurance with good driving record. Knowledge of budget control methods, fiscal policies and procedures, and applicable…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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