Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Project Manager, Learning Experience

Company: SailPoint

Location: Austin, TX

Posted Aug 12, 2025

Familiarity with curriculum development technologies and tools (i.e. LMS platforms), learning analytics, and training impact measurement.

Commercial HVAC Service Technician

Company: CaptiveAire

Location: Dallas, TX

Posted Aug 12, 2025

Company provided vehicle, tools, gas card, and uniform shirts. Ability to lift 50 pounds independently and use power and hand tools. $4,000 SIGN-ON BONUS!!!

Commercial HVAC Service Technician

Company: CaptiveAire

Location: Houston, TX

Posted Aug 12, 2025

Company provided vehicle, tools, gas card, and uniform shirts. Ability to lift 50 pounds independently and use power and hand tools. $4,000 Sign-on bonus!!!

Director of Accounting-Controller

Company: Confidential

Location: Round Rock, TX

Posted Aug 12, 2025

We are looking for a proactive, results-oriented professional with a blend of technical expertise, leadership ability, and client-focused skills.

Security Officer IV

Company: Texas Health and Human Services Commission

Location: San Antonio, TX

Posted Aug 12, 2025

Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure.

Parts Driver

Company: Performance Truck

Location: Buda, TX

Posted Aug 12, 2025

Must have and maintain a valid current state driver’s license and have a good driving record over the past 3 years. High school diploma or GED.

Client Support Associate

Company: Confidential

Location: Dallas, TX

Posted Aug 12, 2025

Act as a subject matter expert, collaborating with other entry-level Client Service team members to cultivate a professional and productive work environment.

Registered Nurse II - Infusion

Company: Houston Methodist Cypress Hospital

Location: Cypress, TX

Posted Aug 12, 2025

Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing…

Fleet & Financial Data Consultant

Company: Caterpillar

Location: Irving, TX

Posted Aug 12, 2025

The role will support the Rental Strategy through management of rental fleet reporting process, provide timely and accurate data analysis for our Field and…

Customer Service Representative

Company: Half Price Books

Location: Dallas, TX

Posted Aug 12, 2025

Perks also include an employee discount on almost all of the already low-priced merchandise available in Half Price Books stores.

Marketing Manager

Company: CasaBella Furniture

Location: San Antonio, TX

Posted Aug 12, 2025

Expertise in digital marketing strategies including performance marketing, multichannel approaches, and analytics tools such as Google AdWords.

Commissioned Security Officer

Company: P4 Secure Solutions Inc

Location: Houston, TX

Posted Aug 12, 2025

The officer will patrol interior and exterior of business to prevent any crime. Officer must be attentive and provide excellent customer service to patrons…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages

© 2026 Job Transparency. All rights reserved.