Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Pharmacist

Company: St. David's North Austin Medical Center

Location: Austin, TX

Posted Aug 10, 2025

Current Pharmacist license with Texas State Board of Pharmacy (TSBP). Education assistance (tuition, student loan, certification support, dependent scholarships…

Day Porter

Company: PJS of Texas, Inc.

Location: Austin, TX

Posted Aug 10, 2025

Service kitchen, cafeteria, and/or break rooms (particularly before and after busy times). They will also ensure the building is safe for all occupants if any…

Unarmed Security Officer

Company: TNT Security Solutions

Location: Austin, TX

Posted Aug 10, 2025

You will be responsible for conducting routine foot patrols, monitoring for suspicious activity, and providing exceptional customer service to clients, guests,…

Security Guard

Company: Texas Staff HQ

Location: Dallas, TX

Posted Aug 10, 2025

Requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education.

Software Applications Engineer

Company: Insperity Services, L.P.

Location: Kingwood, TX

Posted Aug 10, 2025

Understanding of backend service design and integration to support native mobile applications, including considerations for performance, scalability,…

Certified CNC Machinist in Houston, TX

Company: HOERBIGER

Location: Houston, TX

Posted Aug 10, 2025

You will be performing your own set-ups (experience is preferable). Quality Assurance: Inspect parts using micrometers, calipers, bore gauges, and other…

Retail Sales/Customer Service Expert (Paid Training)

Company: Maraki, Inc.

Location: Houston, TX

Posted Aug 10, 2025

As a *Retail Sales/Customer Service Expert*, you'll immerse yourself in an energetic retail setting, working directly with customers face to face.

Sales Professional

Company: Mattress Firm

Location: Austin, TX

Posted Aug 10, 2025

Leverage social media to positively impact brand awareness and increase sales. Provide technical and product knowledge information to customers and serve as…

Electrician

Company: Texas Materials - Central Texas Area

Location: San Antonio, TX

Posted Aug 10, 2025

Valid state driver’s license and satisfactory driving record is required. Journeymen's license optional but highly recommended.

Elite Security Officer - Armed Mall Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 10, 2025

Possess a valid driver's license and meet Allied Universal driver policy requirements for driving positions. Hold a Level III armed certification if required by…

Plumbing Drain Cleaner - San Antonio, TX

Company: ARS-Rescue Rooter

Location: San Antonio, TX

Posted Aug 10, 2025

Valid driver’s license with clean driving record. Low-cost medical (as low as $5/week). Maintain and stock your service vehicle, ensure proper tool tracking,…

In-Store Free Sample Associate

Company: CDS (Club Demonstration Services)

Location: San Antonio, TX

Posted Aug 10, 2025

No experience needed – we provide full training and team support. Weekend shifts on Friday, Saturday, Sunday. Are 18 years or older.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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