Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Business Analyst I

Company: Travis County

Location: Austin, TX

Posted Oct 15, 2025

May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.

Machine Operator - Night Shift

Company: NOV Inc.

Location: San Antonio, TX

Posted Oct 15, 2025

Manufactures high-quality, low-cost pipe according to manufacturing specification sheets in an efficient manner while maintaining all NOV quality and safety…

Data Analyst, Digital Transformation

Company: Acrisure Innovation

Location: Austin, TX

Posted Oct 15, 2025

As a Data Analyst you will be partnering with a cross-functional team to deliver insightful analysis and strategic recommendations to both technical and non-…

Experienced HVAC Service Technician – Home Dispatch, Steady Work

Company: Reliant AC

Location: Dallas-Fort Worth, TX

Posted Oct 15, 2025

Valid driver’s license and clean driving record. Troubleshoot electrical/mechanical issues and ensure safe, efficient operation. What We’re Looking For*.

Executive Chef

Company: Matchpoint Hospitality

Location: Houston, TX

Posted Oct 15, 2025

Collaboration: Work closely with the front-of-house and management teams to ensure seamless guest experiences and successful special events.

Customer Service Associate (Farmers Branch, Texas)

Company: Rocket Mortgage

Location: Farmers Branch, TX

Posted Oct 15, 2025

Answer 40-50 inbound and outbound calls daily using our dialer system. The Company provides reasonable accommodations to qualified individuals with disabilities…

Cloud Solutions Architect

Company: Hyve Managed Hosting

Location: Austin, TX

Posted Oct 15, 2025

Hands-on knowledge of virtualization and infrastructure platforms (e.g. VMware, Redhat, storage technologies, network design) as well as public cloud provider(s…

Janitor

Company: Chili's

Location: Houston, TX

Posted Oct 15, 2025

Able to use mops, chemicals, and cleaning equipment. Our Janitorial Team Members are responsible for setting the pace for a great clean, sanitary shift.

Executive Chef - Guard and Grace Houston

Company: Guard and Grace Houston

Location: Houston, TX

Posted Oct 15, 2025

Have a vast knowledge of a variety of cuisines and cooking techniques, as well as passion for delivering an exceptional guest dining experience.

Director of Brand & Creative Strategy

Company: PMG

Location: Dallas, TX

Posted Oct 15, 2025

8+ years of experience in strategy or a related discipline, with a bachelor's degree or equivalent work experience.

Retail Brand Ambassador

Company: Renewal by Andersen | Esler Companies

Location: Austin, TX

Posted Oct 15, 2025

Reliable transportation and valid driver’s license. As a *Retail Brand Ambassador* for Esler Companies – Renewal by Andersen you will travel to various retail…

HVAC Technician Chiller Experience

Company: Talent Solutions Group

Location: San Antonio, TX

Posted Oct 15, 2025

Technical expertise in troubleshooting and repairing commercial HVAC systems, including controls, electrical, and mechanical components.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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