Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Elementary School Teacher

Company: Carney, Sandoe & Associates

Location: San Antonio, TX

Posted Aug 06, 2025

Encourage and monitor the progress of individual students and use information to adjust teaching strategies. Use technologies in the teaching/learning process…

Communications Manager

Company: Texas A&M University

Location: Houston, TX

Posted Aug 06, 2025

Familiarity with project management tools, digital asset management platforms, and social media scheduling tools. 12-15 days of annual paid holidays.

Sr Software Engineer, Graviton Software, Annapurna Labs

Company: Annapurna Labs (U.S.) Inc.

Location: Austin, TX

Posted Aug 06, 2025

We develop tools to automate most of the heavy lifting and maintain publicly available documentation: Graviton Developer Guide on GitHub.

Associate Accountant/Accountant

Company: Marathon Petroleum Company LP

Location: San Antonio, TX

Posted Aug 06, 2025

Bachelor’s degree in accounting, finance, or related field required. Marathon Petroleum offers a total rewards program which includes, but is not limited to,…

Bilingual Client Service Manager

Company: MGA Homecare

Location: Austin, TX

Posted Aug 06, 2025

Current state driver’s license and automobile insurance. Appropriately logs all non-clinical client & field staff complaints in accordance with MGA policy.

Card Services Manager

Company: First Community Credit Union

Location: Houston, TX

Posted Aug 06, 2025

All FCCU employees enjoy community service events, free credit union membership along with a full range of banking services, a robust Health and Wellness…

Customer Solutions Specialist

Company: Linde Gas & Equipment Inc.

Location: Houston, TX

Posted Aug 06, 2025

Maintains ongoing relationship with regional customers and sales staff by answering incoming calls, correcting order issues, processing customer orders, and…

Bilingual Customer Service Representative- Grapevine Mills Mall

Company: TaxFree Shopping

Location: Grapevine, TX

Posted Aug 06, 2025

Basic computer knowledge (ipad, excel, word, typing, etc.). Customer service : 1 year (Preferred). Interact with customers to provide information in response to…

HVAC Service Technician

Company: United States Home Services

Location: Houston, TX

Posted Aug 06, 2025

Valid driver’s license with a clean driving record. Company truck, gas card, uniforms, and tools provided. Diagnose and repair residential HVAC systems (heating…

CPLD/FPGA Firmware Engineer, Annapurna Labs, ML Accelerator Systems Firmware

Company: Annapurna Labs (U.S.) Inc.

Location: Austin, TX

Posted Aug 06, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

Supervisor, Pharmacy Contact Center

Company: Rightway

Location: Irving, TX

Posted Aug 06, 2025

Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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