Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Armed Patrol Supervisor

Company: St. Moritz Security Services

Location: Dallas-Fort Worth, TX

Posted Aug 05, 2025

May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or…

Armed Security Officer Auto Zone

Company: St. Moritz Security Services

Location: Houston, TX

Posted Aug 05, 2025

Must be present in the field or office during assigned shift. Prepares, discusses, and implements disciplinary notices and corrective actions to security…

Data Analyst

Company: GHRA WAREHOUSE AND DISTRIBUTION LLC

Location: Houston, TX

Posted Aug 05, 2025

Proactively analyze data to answer key questions for stakeholders, with an eye on what drives business performance, and investigate and communicate which areas…

Cloud Engineer I - Gen AI

Company: GM Financial

Location: Irving, TX

Posted Aug 05, 2025

Willingness and ability to take a “code first” approach to fully automate the deployment and management of cloud infrastructure and environments using Terraform…

Copy Machine Operator

Company: Bexar County

Location: San Antonio, TX

Posted Aug 05, 2025

Under direct supervision, is responsible for the daily operations of the Bexar County Law Library photocopying services; operates and maintains photocopy…

Retail Pharmacist Per Diem

Company: Optum

Location: Pearland, TX

Posted Aug 05, 2025

Adherence to federal and state Pharmacy laws. May serve as the Pharmacist in charge for licensing agreements. Expense, security), maintain logs, complete daily…

Customer Service Specialist – Delivery Advocate

Company: Carvana

Location: Houston, TX

Posted Aug 05, 2025

Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of…

PV Fluid Level III Officer

Company: St. Moritz Security Services

Location: Houston, TX

Posted Aug 05, 2025

Must be present in the field or office during assigned shift. Prepares, discusses, and implements disciplinary notices and corrective actions to security…

Client Service Assistant

Company: Ice Speak Social

Location: Houston, TX

Posted Aug 05, 2025

Maintain a professional, friendly, and helpful demeanor at all times. This role involves supporting client-facing operations, providing exceptional service to…

Landscape Laborer

Company: CD LAWN SERVICES

Location: San Antonio, TX

Posted Aug 05, 2025

Operate hand tools and power tools safely and effectively for various landscaping projects. Proven ability to work with hand tools and power tools effectively.

Armed Security Officer

Company: St. Moritz Security Services

Location: Grand Prairie, TX

Posted Aug 05, 2025

May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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