Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Construction Estimator/Project Manager- Waterproofing

Company: CHM Weatherguard

Location: Round Rock, TX

Posted Jul 30, 2025

Licensing / Registration / Certification: Valid drivers’ license and clean driving record. Provides timely support to field personnel as required.

Insurance Unit Manager/Supervisor

Company: GEICO

Location: Richardson, TX

Posted Jul 30, 2025

If you have at least one year of supervisory experience in the property and casualty insurance industry- whether in sales, service, claims, or casualty claims-…

Security Officer FT Days - Deer Park Emergency Care Center

Company: Houston Methodist Clear Lake Hospital

Location: Nassau Bay, TX

Posted Jul 30, 2025

Security Officer state license: Security Officer Non-Commissioned, submission of application within 14 days of hire date, and obtained within one year of…

Data Scientist

Company: Leidos

Location: San Antonio, TX

Posted Jul 30, 2025

Support the analytics and assessment team in the construction and modification of research design. Stay current on emerging data science techniques and tools…

Data Scientist

Company: Leidos

Location: San Antonio, TX

Posted Jul 30, 2025

We're the tech company everyone calls when things get weird. Support the analytics and assessment team in the construction and modification of research design.

WIC Data and Reporting Analyst

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Jul 30, 2025

Experience developing in data visualization tools such as Tableau, Microsoft Power BI, or similar programs used for large data sets.

Senior Email Marketing Manager

Company: Texas Capital Bank

Location: Austin, TX

Posted Jul 30, 2025

Ability to work at an abstract level and continuously pivot to arrive at the highest impact answer for the customer. BBA in business or related field required.

Senior Account Manager, Insurance

Company: GuideStone

Location: Dallas, TX

Posted Jul 30, 2025

Proven ability to develop and execute strategic marketing plans. You’ll develop and execute marketing plans, deliver consultative insurance solutions, and serve…

Custodian

Company: Prairie Farms Dairy, Inc.

Location: Dallas, TX

Posted Jul 30, 2025

The custodian will be responsible and accountable for supporting daily plant operations by ensuring continual cleanliness and housekeeping of the plant facility…

Field Service Technician

Company: Authority HVAC

Location: Houston, TX

Posted Jul 30, 2025

Must be able to successfully complete a criminal background check, drug test, and driver’s license check. Responding to Customer Service Requests (service calls…

Janitorial Services

Company: Clean Sweep HTX, LLC

Location: Houston, TX

Posted Jul 30, 2025

That said, we do our best to schedule cleans close to where you live whenever possible. *Flat rate per clean* (most cleans take 2–3 hours).

Skilled Carpenter-Wildlife Technician-Bonuses

Company: Critter Ridder LLC

Location: Austin, TX

Posted Jul 30, 2025

Good driving record, no criminal record, valid driver’s license, valid social security number, high school diploma. Job Types: Full-time, Contract.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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