Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Production Operator (Filler) / Relief Driver (CDL A w/Hazmat)

Company: Airgas, Inc.

Location: San Antonio, TX

Posted Jul 29, 2025

Must have one (1) year of prior Class A or B professional driving experience within the last five (5) years and a clean driving record to include no more than…

Assembly Operator Lead

Company: nVent

Location: Houston, TX

Posted Jul 29, 2025

Operate machinery, hand tools, and pneumatic tools involved in highly repetitive and routine functions such as riveting, drilling, gluing, and assembling.

Customer Service/Sales Agent

Company: Fred Loya Insurance

Location: Dallas, TX

Posted Jul 29, 2025

$14.00-$17.00!!! *+ MONTHLY INCENTIVES* *+$1,000 Sign on Bonus*. If you are currently a *LICENSED INSURANCE AGENT*- We will pay you based on your experience.

Lead Data Analyst / Scientist

Company: Net Power LLC

Location: Houston, TX

Posted Jul 29, 2025

You will be responsible for developing reports, designing dashboards, investigating test data to support failure analysis, developing algorithms, performing…

Building Maintenance HVAC Technician

Company: State Venture LLC

Location: Houston, TX

Posted Jul 29, 2025

Valid HVAC technician license or certification required. Maintain accurate records of service calls, repairs, and maintenance tasks performed.

OPSEC Technical Analyst

Company: Govcio LLC

Location: San Antonio, TX

Posted Jul 30, 2025

Learning & Development platform, to include certification preparation content. May provide computer forensic and intrusion support to high technology…

CSR - Customer Service Representative

Company: Employnet

Location: Irving, TX

Posted Jul 30, 2025

Associate or bachelor’s degree in business, Communications, or related field preferred. Minimum of 1-2 years of customer service experience, preferably in the…

Customer Service Trainee

Company: Precision Marketing Inc

Location: San Antonio, TX

Posted Jul 29, 2025

As a Customer Service Trainee, you will support clients by answering sales questions, addressing concerns, and helping them navigate our services.

Enterprise Monitoring Analyst

Company: Tyto Athene, LLC

Location: San Antonio, TX

Posted Jul 30, 2025

AA/AS Degree in Computer Science, MIS, or related field/equivalent experience preferred. Accurately log, ticket, and own/escalate incidents resulting from…

Warehouse Security Guard - Console Lobby

Company: GardaWorld Security Services U.S.

Location: San Antonio, TX

Posted Jul 29, 2025

You have a state security license or the ability to obtain one. Monitor and man the Security/Front Desk Give directions to guests Use of a computer visitor…

Box Truck Driver

Company: P&K Logistic Solutions Group LLC

Location: San Antonio, TX

Posted Jul 30, 2025

Valid *driver’s license* with a *clean MVR and clean background *. Proficient in *driving large or oversized vehicles*.

Residential House Cleaner

Company: Reimaging Enterprises LLC

Location: San Antonio, TX

Posted Jul 30, 2025

A valid driver's license may be required for travel between job sites. The ideal candidate will be responsible for maintaining cleanliness and sanitation in…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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