Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Event Security Officer (part-time)

Company: American Airlines Center

Location: Dallas, TX

Posted Jul 07, 2025

Non licensed applicants must apply for a TX DPS license within 14 days from date of hire. Secures designated areas to ensure only authorized employees, guests,…

Journeyman Electrician

Company: HomePro

Location: Carrollton, TX

Posted Jul 07, 2025

Carry current residential wireman or journeyman license. Have your own hand tools and ability to maintain them. 401 (K) matching - $.50 per $1 up to 6%.

Project Manager

Company: Kirby Corporation

Location: Houston, TX

Posted Jul 07, 2025

Review new sales contracts to ensure the anticipated Bill of Material (BOM) cost of project and structure matches with manufacturing requirements BOM.

Sales Associate Part-Time

Company: Tecovas

Location: Dallas, TX

Posted Jul 07, 2025

You will provide exceptional service in all aspects of the sales floor - greeting customers, selling, product knowledge, cash wrap, restocking and overall…

Licensed Residential Plumber-Houston, TX

Company: ARS-Rescue Rooter

Location: Houston, TX

Posted Jul 07, 2025

Valid driver’s license with a good driving record. Year-round work with strong income potential. 3 years of plumbing experience (residential repair/retrofit).

Client Advisor (Full Time Sales Associate)

Company: Purificación García

Location: San Antonio, TX

Posted Jul 07, 2025

For the company clientele, providing excellent customer service and driving customer loyalty. Processing transactions accurately and efficiently.

Teppan Chef

Company: Benihana - Dallas

Location: Dallas, TX

Posted Jul 07, 2025

Primarily works in front of restaurant while cooking and preparing hot meals on hibachi tables directly in front of guests.

Refrigeration Technician- Pizza Hut

Company: Ayvaz Pizza

Location: San Antonio, TX

Posted Jul 07, 2025

High school diploma or equivalent; technical certification or training preferred. The ideal candidate will have expertise in HVAC, refrigeration, ice machines,…

Part Time Sales Associate

Company: Tomfoolery Toys and Books

Location: Houston, TX

Posted Jul 07, 2025

We provide unexpected customer service and are looking for candidates who can deliver an up and beyond experience for our customers.

Refrigeration Technician II

Company: Gulf Coast Regional Blood Center

Location: Houston, TX

Posted Jul 07, 2025

Minimum two years in commercial air conditioning/refrigeration repair, as well as some type of electrical/mechanical background, a basic knowledge of painting,…

Label & Graphics Design Specialist / 3PL Support Associate

Company: Supera Fullfilment

Location: Houston, TX

Posted Jul 07, 2025

Bachelor’s degree (any field – design, business, or tech-related preferred). Comfort in both desk-based and hands-on warehouse environments.

Project Manager - Dallas, TX

Company: Stryker

Location: Dallas, TX

Posted Jul 07, 2025

Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer…

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level Customer Service roles (0-2 years experience), such as Customer Service Representative or Call Center Agent, typically range from $35,000 to $50,000 annually. Mid-level positions (2-5 years), like Senior CSR, Technical Support Specialist, or Team Lead, often command $50,000 to $75,000. Senior-level roles (5+ years), including Customer Success Manager, Operations Manager, or Director of Customer Experience, can range from $75,000 to over $120,000, varying significantly based on company size, industry, location, and specialized skills (e.g., SaaS experience, multilingual proficiency).
What skills and certifications are required for Customer Service professionals?
Essential skills include active listening, empathy, strong problem-solving abilities, clear verbal and written communication, patience, and adaptability. Technical aptitude is vital for navigating CRM software (e.g., Salesforce, Zendesk, HubSpot), ticketing systems (e.g., Jira Service Desk), live chat platforms, and knowledge base management tools. While less common, certifications like HDI (Help Desk Institute) for Customer Service Representative or Support Center Analyst can be beneficial, particularly in IT support environments. Soft skills, however, are often prioritized for direct customer interaction.
Is remote work available for Customer Service positions?
Yes, remote work is highly available for many Customer Service positions, particularly at entry and mid-levels. The prevalence of cloud-based communication tools, VoIP systems, and digital collaboration platforms has facilitated this shift. While many roles are fully remote, hybrid models offering a mix of in-office and remote work are also common. Remote candidates typically need a stable internet connection, a quiet dedicated workspace, and strong self-discipline to manage their workload independently.
What are common career progression paths in Customer Service?
Customer Service offers diverse career progression. Individual contributors can advance from a Customer Service Representative to a Senior Representative, Escalation Specialist, Technical Support Engineer, or even a Customer Success Manager. For those interested in leadership, paths include Team Lead, Supervisor, Operations Manager, and ultimately, Director of Customer Experience (CX). Cross-functional opportunities also exist, allowing transitions into roles such as Product Specialist, Corporate Trainer, Quality Assurance Analyst, Sales, or Account Management, leveraging deep product and customer understanding.
What are the current industry trends impacting Customer Service?
Key industry trends include the increasing adoption of AI and automation, with chatbots handling routine inquiries and AI-powered tools assisting agents with response generation and sentiment analysis. Personalization is paramount, focusing on proactive support and tailored experiences. Omnichannel support ensures seamless customer journeys across phone, email, chat, and social media. There's also a growing emphasis on proactive engagement, anticipating customer needs before issues arise, and leveraging data analytics (CSAT, NPS, FCR) to drive continuous service improvement and a holistic Customer Experience (CX) approach.

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