Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Java Backend Technology Lead Analyst - Vice President

Company: Citi

Location: Irving, TX

Posted Sep 23, 2025

Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation.

Show Room Sales Associate - Katy, TX

Company: Master Spas

Location: Katy, TX

Posted Sep 23, 2025

Provide exceptional customer service — greet walk-ins, respond to calls, and build rapport. Comfort working with technology and handling cash/credit…

Unarmed Security Officer

Company: Marksman Security LLC

Location: Coppell, TX

Posted Sep 23, 2025

Non-commissioned security license through the state of Texas required! South Dock: Counting pallets for inbound trucks, monitoring special projects during peak…

Bilingual Technical Architect -Spanish(Azure SQL)

Company: LTIMindtree

Location: Dallas, TX

Posted Sep 23, 2025

Positive attitude and excellent communication skills to manage customer calls. Good understanding of Database Performance using various tools.

Journeyman Level Electrician - Per Diem position in Austin

Company: Superior Skilled Trades

Location: San Antonio, TX

Posted Sep 23, 2025

State Electrical license is required. This position provides troubleshooting to clear problems, install interior and exterior lighting, install dedicated…

Security Officer Full-time/Nights

Company: Houston Methodist West Hospital

Location: Houston, TX

Posted Sep 23, 2025

Security Officer state license: Security Officer Non-Commissioned, submission of application within 14 days of hire date, and obtained within one year of…

Mavi Retail Sales Associate (Part-Time) - Barton Creek Square

Company: MAVI JEANS

Location: Austin, TX

Posted Sep 23, 2025

Keeps the customer journey in mind, from greeting to fitting room to cashwrap. Approaches every guest with a friendly tone and personalized attention.

Pharmacy Manager- $25,000 Sign on bonus

Company: Walmart

Location: Manor, TX

Posted Sep 23, 2025

Pharmacy license (by job entry date). Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form…

Sales Associate

Company: Redland Advisory Group

Location: Houston, TX

Posted Sep 23, 2025

Understand and assess customer needs to recommend appropriate solutions. Consistently meet or exceed individual and team sales targets.

Creative Marketing Content Communications Director VP

Company: BluZinc

Location: Austin, TX

Posted Sep 23, 2025

Hands-on experience across video, social storytelling, digital campaigns, and community-driven content. Producing world-class live event experiences (in-person…

Unarmed Security Officers

Company: Inner Parish Security Corporation

Location: Dallas, TX

Posted Sep 23, 2025

Must be able to obtain the status of license required for the position, either Armed or Unarmed. Documenting nightly operations and filing weekly reports.

Optical Sales Consultant (Austin, TX)

Company: ABB OPTICAL Group

Location: Austin, TX

Posted Sep 23, 2025

Must possess a valid state motor vehicle operator’s license. Minimum 3 years of current field-based, business-to-business related sales experience or 3 years of…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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