Customer Service Jobs in Chicago, IL

61,735 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Associate Director, Connections Strategy

Company: Rise

Location: Chicago, IL

Posted Jul 15, 2025

You will be a key voice in client relationships, driving clarity around where, how, and why to show up, and ensuring strategies are both inspired and actionable…

Mid-Level Software Developer / Hybrid / Skokie

Company: Motion Recruitment

Location: Chicago, IL

Posted Jul 15, 2025

Bachelor’s degree in computer science (or related field). Sufficient experience as a software engineer (6-8 years). 3+ Years with Angular/TypeScript.

Cash Accountant

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jul 15, 2025

Monitor and reconcile cash transactions, including deposits, bank transfers, and electronic payments daily. Bachelor’s degree in accounting, finance, or related…

Part Time Sales Associate

Company: Paw Naturals

Location: Chicago, IL

Posted Jul 15, 2025

*Provide guests with an exceptional experience.*. Describe any pet experience you have had, whether owning dogs or cats or experience in the pet industry.

Insider Threat Intelligence Analyst

Company: Northern Trust Corp.

Location: Chicago, IL

Posted Jul 15, 2025

Understanding of Supply-Chain risks, particularly vendors and technology attributed to nation-state intelligence activities.

Sales Associate

Company: Levy Sector

Location: Chicago, IL

Posted Jul 15, 2025

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Marketplace Digital Marketing Manager

Company: State of Illinois

Location: Chicago, IL

Posted Jul 15, 2025

The Department of Insurance (DOI) regulates the insurance market in the State of Illinois including, but not limited to, licensing and educating insurance…

Registered Nurse (RN) - Hospice

Company: Suncrest Hospice

Location: Oak Park, IL

Posted Jul 15, 2025

Must be willing to drive with reliable transportation, valid driver’s license, and auto insurance, to be able to travel across the service area.

Customer Service Representative, Passenger Service

Company: ALL NIPPON AIRWAYS

Location: Chicago, IL

Posted Jul 15, 2025

Must have a valid Driver's License. Professional presentation and excellent customer service skills. Willing to work any hours/shifts/holidays/weekends and in…

HVAC Refrigeration Service Technician

Company: Nextech

Location: Chicago, IL

Posted Jul 15, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Machine Operator (2nd Shift)

Company: Schwarz Partners LP

Location: Alsip, IL

Posted Jul 15, 2025

A clean facility, featuring state-of-the-art technology. The employee is regularly exposed to moving mechanical parts. Year-round employment for job stability.

HVAC/R Service Technician - Light Commercial

Company: CoolSys

Location: Evanston, IL

Posted Jul 15, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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