Customer Service Jobs in Chicago, IL

61,735 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

2026 Corporate Analyst Development Program - Summer Analyst (Chicago)

Company: JPMorganChase

Location: Chicago, IL

Posted Jul 02, 2025

Students interested in front office, external customer/client interactions, or software engineering will not have their needs met within this program.

Senior Presentation Designer, Business Development

Company: EVERSANA INTOUCH

Location: Chicago, IL

Posted Jul 02, 2025

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation…

Truck Driver

Company: Ataman Holding Inc

Location: Chicago, IL

Posted Jul 02, 2025

Follow all traffic laws and safety regulations while driving. Safely operate a pick-up truck to deliver goods to designated locations. CDL class C or A.

Senior Manager, Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Jul 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Seasonal: Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3221)

Company: Target

Location: Chicago, IL

Posted Jul 02, 2025

Greet and service guests as you complete workload with minimal guest disruption. Follow processes accurately with attention to detail, monitor own progress and…

Armed Security Officer - 33463

Company: Harvard Protection Services, LLC

Location: Chicago, IL

Posted Jul 02, 2025

Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, and guests. Answer all phones in a professional manner.

Personal Chef

Company: Shef

Location: Chicago, IL

Posted Jul 02, 2025

_Cook from your preferred kitchen, set your own schedule, & turn your passion into your paycheck with Shef!_. Shef’s culinary specialist works closely with you…

Facilities Staff- 2nd Shift ( Full Time)

Company: COLUMBIA YACHT CLUB

Location: Chicago, IL

Posted Jul 02, 2025

Works with vendors and contractors during special projects. The members and staff take great care of the Club Ship, the Club, and one another.

Senior Lead Software Engineer, Full Stack

Company: Capital One

Location: Chicago, IL

Posted Jul 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Automotive Sales Consultant

Company: Car Guys Inc.

Location: Chicago, IL

Posted Jul 02, 2025

Automotive sales, dealership sales, dealer sales, car sales, dealer salesperson, car lot sales, auto dealer sales, auto lot sales person, dealership salesperson…

Electrician AC Eng

Company: Metra

Location: Chicago, IL

Posted Jul 02, 2025

In addition to installing and repairing HVAC systems, this position is responsible for construction, maintenance, repairs, and wiring of medium voltage…

Sales Associate – Part-Time - Bucktown, Chicago

Company: Salomon

Location: Chicago, IL

Posted Jul 02, 2025

With a talent for identifying customer needs and matching them with the perfect products, you excel at driving sales and exceeding targets.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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