Customer Service Jobs in Chicago, IL

61,735 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Sr. Lead Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Jun 20, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

Client Service Representative I

Company: Canon U.S.A., Inc.

Location: Chicago, IL

Posted Jun 21, 2025

Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms,…

Kitchen Operations Supervisor

Company: CookUnity

Location: Chicago, IL

Posted Jun 23, 2025

Culinary degree or certification from a recognized culinary institution is desirable. Implement strategies to reduce food waste and enhance overall kitchen…

Union HVAC Technician

Company: US AMR-Jones Lang LaSalle Americas, Inc.

Location: Chicago, IL

Posted Jun 20, 2025

Troubleshoot and repair pneumatic, electric, and electronic controls and equipment using proper testing equipment while working from technical drawings and…

Registered Nurse Operations Coordinator Neurosurgery Full Time Days

Company: Northwestern Medicine

Location: Chicago, IL

Posted Jun 21, 2025

Current license as a Registered Professional Nurse or eligible in the State of Illinois. Supervise and direct the office’s front-line clinical and clerical…

Handyman/Drywall

Company: Mr. Handyman

Location: Oak Lawn, IL

Posted Jun 21, 2025

Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan. An office team that answers all calls and helps you take care…

CNC Machine Operator

Company: Integrity Trade Services

Location: Alsip, IL

Posted Jun 20, 2025

Prepare and preset necessary tools for upcoming jobs. Set-up CNC Machines, run parts, perform routine preventative maintenance. 4:00 pm to 12:30 am Mon-Fri.

Carpenter / Home Improvement Specialist

Company: Mr. Handyman

Location: Chicago Ridge, IL

Posted Jun 23, 2025

Own your own professional grade tools for a large variety of jobs. The pay range for this position is $32 to $36+/hr and is dependent on your experience as a…

District Sales Manager-Joint Care

Company: Fidia Pharma USA

Location: Chicago, IL

Posted Jun 23, 2025

Must hold a valid driver’s license and clean driving record. A bachelor’s degree in business, marketing, or a related field from an accredited college or…

Senior Marketing Manager

Company: CWF Restoration

Location: Elmhurst, IL

Posted Jun 20, 2025

A proven track record in sales or marketing with a history of delivering results. Collaborate with Customers: Use your sales know-how to help solve customer…

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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