Customer Service Jobs in Chicago, IL

61,735 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Grant Accountant

Company: Garrett-Evangelical Theological Seminary

Location: Evanston, IL

Posted Jun 05, 2025

Bachelor’s degree in accounting or related field. The Grant Accountant assists with all business office transactions related to the School’s grant activities…

Senior Lead Software Engineer, Back End

Company: Capital One

Location: Chicago, IL

Posted Jun 05, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Manual Lathe Machinist II

Company: American Roller Company

Location: Chicago, IL

Posted Jun 06, 2025

*Technical Skills:* Ability to read technical drawings and use micrometers, gauges, and other precision measuring tools. Keep the working area clean and safe.

CUSTOMER SVC/CLERK

Company: Mariano's

Location: Chicago, IL

Posted Jun 05, 2025

Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink…

Senior, Software Engineer, Backend (Java)

Company: Capital One

Location: Chicago, IL

Posted Jun 05, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Commercial Electrician - Traveling Preferred

Company: S20 Construction Management

Location: Chicago, IL

Posted Jun 04, 2025

*Commercial Electricians Needed - Traveling Preferred * In search of commercial electricians to join our company for light commercial and/or service work. …

AEM Backend Lead Developer

Company: Infosys

Location: Chicago, IL

Posted Jun 04, 2025

You will create detailed design artifacts like program specifications, test plans; and independently develop and review code and contribute to the go-live plan.

Graphic Designer

Company: AlphaGraphics - US715

Location: Chicago, IL

Posted Jun 06, 2025

Help create content for company's social media and maintain the assets for the social media platforms. Create designs, concepts, and sample layouts, based on…

Chef de Cuisine

Company: Il Porcellino

Location: Chicago, IL

Posted Jun 04, 2025

Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.

Executive Driver and Executive Security Coordinator

Company: Northern Trust Corp.

Location: Chicago, IL

Posted Jun 05, 2025

Ability to safely drive a motor vehicle and valid driver’s license are required. Knowledge of city and suburban routes usually acquired through driving…

Special Education Teacher LBS1

Company: Jewish Child and Family Services/dba Jewish Child and Family

Location: Chicago, IL

Posted Jun 06, 2025

Must be certified by ISBE as a Special Education *Teacher; LBS1/Type 10 certification*. Develop and implement individualized curriculum and therapeutic…

Hardware and Software Technician

Company: Ace Computers

Location: Des Plaines, IL

Posted Jun 05, 2025

Ace Computers is seeking a highly skilled Computer Hardware and Software Technician with strong hardware troubleshooting capabilities and experience using…

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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