Customer Service Jobs in Chicago, IL

61,735 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Design Director, New York or Chicago

Company: Omnicom Production

Location: Chicago, IL

Posted Mar 31, 2025

Portfolio that showcases brand consistency through design systems, detailed design, scaled campaigns across channels, OLV, banners, PDP and social-first…

View Details Apply on SimplyHired

Retail Paint Sales Associate - Hinsdale

Company: JC LICHT

Location: Hinsdale, IL

Posted Apr 10, 2025

Answer customer telephone calls promptly and in an appropriate manner per company guidelines. Assist store managers with outside sales calls when necessary.

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dental insurance health insurance sign-on bonus

SVP, System Chief Nursing Officer

Company: No Employer

Location: Chicago, Illinois

Posted Mar 31, 2025

View Details Apply on healthecareers.com
hospital travel travel reimbursement

Travel Nurse RN - Telemetry - $1,601 per week

Company: Travel Nurse Across America Nursing

Location: Chicago, Illinois

Posted Apr 06, 2025

View Details Apply on healthecareers.com

HVAC Service Tech

Company: American Vintage Home

Location: Evanston, IL

Posted Apr 04, 2025

Valid drivers license with a safe driving record. 2+ years of field experience. Diagnose, troubleshoot, and repair HVAC systems, including forced air and…

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RETAIL SALES CONSULTANT - The Dump Luxe Furniture Outlet

Company: NEW VENTURE HOLDINGS, LLC

Location: Lombard, IL

Posted Apr 03, 2025

We will provide you with a Training Program and your own Sales Coach to help you learn the ropes, hone your skills, and become a sales superstar in no time.

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Analyst, Client Service Representative- Transaction Banking

Company: MUFG Bank, Ltd.

Location: Chicago, IL

Posted Apr 01, 2025

Further a culture of risk and compliance discipline, which includes, but is not limited to, maintaining compliance with Bank and business process-related…

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Senior Account Executive - Plumbing

Company: The Hill Group

Location: Franklin Park, IL

Posted Apr 01, 2025

Make warm calls to develop leads for all functions of The Hill Group. Attend monthly sales meetings with information on active leads being pursued, current…

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Journeyman Plumber

Company: Renuity

Location: Bensenville, IL

Posted Apr 08, 2025

Previous technical and trade experience (5+ years). Current and valid Journeyman Plumbing License in Posted State is required. Competitive Pay: $55-60/hr.

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Carpenter

Company: Kehoe Designs Inc

Location: Chicago, IL

Posted Apr 02, 2025

Proficient in using a variety of hand tools (hammers, screwdrivers, drills, staple guns, tape measure) and power tools (table saw, jigsaw, chop saw, router,…

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Senior Specialist - Business Analysis

Company: LTIMindtree

Location: Chicago, IL

Posted Apr 01, 2025

Perform detailed analysis of user stories Connect and come in agreement with involved partner systems regarding various mapping documents and communication…

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Project Manager, Construction

Company: Wheatland Tube, LLC

Location: Chicago, IL

Posted Apr 03, 2025

Leads cross-functional teams, including construction, logistics, design/engineering, and manufacturing groups – Coordinates all stakeholders for seamless…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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