Customer Service Jobs in Chicago, IL

61,735 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Customer Service Representative - Futures Clearing

Company: Royal Bank of Canada

Location: Chicago, IL

Posted Mar 04, 2025

Confirm daily margin settlements for both cash and non-cash collateral and assist in resolving any client queries and service enhancements.

Account Executive

Company: Snap! Mobile

Location: Chicago, IL

Posted Mar 01, 2025

Snap Mobile Inc, established in 2014, has significantly contributed to athletics and activities programs across the country by raising over $950 million for more than 150,000 groups and teams. The company offers various solutions such as Snap Raise, Snap Insights, Snap Store, FanX, Snap Manage, and Snap Spend. As an Account Executive, you will drive business growth, establish relationships with schools and organizations, and represent Snap Mobile at events. The role requires 2+ years of sales experience, and the company offers a competitive compensation package including a base salary of $40K and an average OTE of $70K in the first year.

Registered Nurse

Company: Alden Lincoln Park Rehabilitation and Health Care Center

Location: Chicago, IL

Posted Mar 06, 2025

Must possess a current, unencumbered license to practice as an RN in the State of Illinois and/or Wisconsin. Plan, develop, organize, implement, evaluate, and…

Senior Cyber Threat Analyst

Company: PayPal

Location: Chicago, IL

Posted Mar 05, 2025

Proven ability to communicate complex technical concepts to non-technical audiences. We enable consumers to exchange funds more safely with merchants using a…

Assistant Project Manager

Company: Suffolk Construction Company, Inc.

Location: Chicago, IL

Posted Mar 05, 2025

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger…

Intern, Client Services (CHI)

Company: Kargo

Location: Chicago, IL

Posted Mar 01, 2025

Kargo, a leading company in crossscreen ad experiences, is offering a 10-week internship in Client Services in Chicago, IL. The intern will support the team in all aspects of the campaign life cycle, from pre-sales to post-sales. The role involves participating in creative brainstorms, initiating campaign details, supporting client-facing tasks, tracking campaign performance, and organizing client events. The ideal candidate is a rising undergraduate senior or postgraduate student with interest in media technologies, proficiency in MS PowerPoint, Excel, and Photoshop, strong attention to detail, and excellent organizational skills.

Construction Labor - Railroad

Company: GeoStabilization International

Location: Chicago, IL

Posted Mar 06, 2025

More years of experience and technical expertise with the tools and technologies in drilling. Your role will encompass a blend of outdoor physical labor,…

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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