Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Manager Information Security

Company: Discover

Location: Riverwoods, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Team Manager

Company:

Location: Wheaton, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Quality Inspector I

Company:

Location: Peoria, IL

Posted Feb 03, 2025

View Details Apply on The Muse
Corporate Chef role shape and execute culinary strategy collaborate with Sales team

Corporate Chef, Innovation - Away From Home

Company: Kraft Heinz

Location: Chicago, IL

Posted Feb 03, 2025

The Corporate Chef role at Kraft Heinz's Away From Home business involves shaping and executing culinary strategy, collaborating with the Sales team, and engaging with food professionals to drive business growth. Key responsibilities include creating product formulas, translating market trends into food concepts, leading professional culinary sessions, and managing key accounts. The ideal candidate should have a culinary or food science degree, 5-7 years of commercial culinary experience, and strong communication skills. The role requires travel up to 30% of the time and offers a competitive salary with performance-based bonuses and comprehensive benefits.

View Details Apply on BuiltIn

Restaurant Manager - Quarterly Bonus Available

Company:

Location: DeKalb, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Verizon Sales Consultant

Company:

Location: Woodstock, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Operations Manager

Company:

Location: Deerfield, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Vehicle Delivery Driver

Company: CarMax

Location: Schaumburg, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Retail Sales Specialist – PepsiCo Account

Company:

Location: Chicago, IL

Posted Feb 03, 2025

View Details Apply on The Muse

RN - Home Health - PRN

Company:

Location: Springfield, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Financial Representative Trainee (Sales) -- Chicago. IL

Company:

Location: Deerfield, IL

Posted Feb 03, 2025

View Details Apply on The Muse

PT Support Associate

Company: Tory Burch

Location: Skokie, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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