Customer Service Jobs in Chicago, IL

61,735 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Grinder/Machine Operator

Company: Tool Steel Service

Location: Bridgeview, IL

Posted Aug 15, 2025

Light computer entry for processing orders. Machine Operators: run machines (grinding, sawing, milling equipment) to process steel products to meet customer…

Head Chef/Kitchen Manager

Company: Garden Chalet Banquets

Location: Worth, IL

Posted Aug 15, 2025

Ability to create cost-saving ordering procedures. Experience supervising kitchen aids and line cooks. Deep knowledge and understanding of food safety and…

Staff Accountant

Company: Creative Financial Staffing

Location: Chicago, IL

Posted Aug 15, 2025

Bachelor’s degree in accounting, or related field is required. Prepares monthly balance sheets, income statements, and statement of cash flows.

Cashiers

Company: Sodexo Live! (Hourly)

Location: Chicago, IL

Posted Aug 15, 2025

Problem Solving & Memorable Experiences: Act as a passionate problem solver and memory maker, going the extra mile to create a warm, welcoming experience for…

Chef de Cuisine - NRO

Company: Amada Restaurants

Location: Chicago, IL

Posted Aug 15, 2025

Associate or bachelor's degree in culinary arts highly preferred. Minimum 3 years culinary leadership experience, preferably in a high profile, culinary driven…

Building Service Supervisor

Company: University of Illinois

Location: Chicago, IL

Posted Aug 15, 2025

Supervise operations and activities of all custodial personnel engaged in cleaning and maintaining campus housing facilities for residents, guests and…

Decision Scientist II

Company: Retail Insight Ltd

Location: Chicago, IL

Posted Aug 15, 2025

Keen on continuous technical development, data analytics trends and tools. Communicating with varying levels of stakeholder in both technical and non-technical…

Associate Brand Manager, Marketing Innovation

Company: Kraft Heinz Company

Location: Chicago, IL

Posted Aug 15, 2025

Bachelor’s Degree (or advanced degree) in Business, Marketing, or related field. Partner with the Marketing & Sales teams to develop compelling product launch…

Executive Chef

Company: The Roosevelt at Salt Creek

Location: Elmhurst, IL

Posted Aug 15, 2025

Must possess current and valid driver’s license consistent with the requirements determined by size of vehicle and laws of the state in which the driver is…

EJD Merchandising Program Manager

Company: Emery Jensen Distribution, LLC

Location: Oak Brook, IL

Posted Aug 15, 2025

Emery Jensen Distribution delivers wholesale products and best-in-class service to independent retailers in the Pro Lumber Yards, Home Centers, Paint, Hardware…

Pro Sales Associate - Chicago Metro

Company: Behr Paint Company

Location: Chicago, IL

Posted Aug 15, 2025

When an outside rep sends a contractor to you for paint, you will roll out the red carpet by collaborating with them to get exactly the right products for their…

Seasonal Parks Laborer

Company: Elmhurst Park District

Location: Elmhurst, IL

Posted Aug 15, 2025

You must be at least 18 years of age with a valid Illinois driver’s license. The district is required by state statute (70 ILCS 1205/8-23) to obtain criminal…

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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