Customer Service Jobs in Chicago, IL

61,735 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Partner Solutions Architect, AI/ML, GTM, Google Cloud

Company: Google

Location: Chicago, IL

Posted Aug 12, 2025

Bachelor’s degree in Computer Science, Data Science, or a related engineering field, or equivalent practical experience in the industry.

AI Data Engineer

Company: Crowe LLP

Location: Chicago, IL

Posted Aug 12, 2025

Design, develop, and maintain robust data pipelines and ETL processes that enable the seamless integration, cleansing, harmonization, and transformation of data…

Bilingual Medical Call Center Representative

Company: Chicago Eye Consultants

Location: Stickney, IL

Posted Aug 12, 2025

Answer telephone calls promptly and in a polite and professional manner. You will be responsible for handling a wide range of inbound and outbound calls,…

Davenport Screw Machine Setup/Machinist

Company: KKSP PRECISION MACHINING

Location: Glendale Heights, IL

Posted Aug 12, 2025

Setup tools and verify correct part number and revision level prior to putting into service. KKSP offers competitive salary, performance bonuses, medical,…

RSSR - Language Desk - Dutch (Chicago or Houston))

Company: United Airlines

Location: Chicago, IL

Posted Aug 12, 2025

Handle incoming phone calls that include booking itineraries and answering inquiries from customers; resolve complex customer issues.

AI Security Engineer

Company: Crowe LLP

Location: Chicago, IL

Posted Aug 12, 2025

Excellent communication skills, with the ability to clearly articulate complex security topics to both technical and non-technical audiences.

Access Program Analyst

Company: Northwestern Medicine

Location: Chicago, IL

Posted Aug 12, 2025

We consider this on a case-by-case basis and follow all state and federal guidelines. We offer a wide range of benefits that provide employees with tools and…

Fine Arts Teacher

Company: Sherman Elementary School

Location: Chicago, IL

Posted Aug 12, 2025

Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with the objectives of the…

IAM Analyst

Company: Stefanini

Location: Elmhurst, IL

Posted Aug 12, 2025

Bachelor’s Degree in Computer Science or a related field preferred. Provide infrastructure and solutions that provide optimal and secure single-sign-on…

Plumber

Company: Metro Chicago Development

Location: Chicago, IL

Posted Aug 12, 2025

Plumber needed to handle service calls related to leaky faucets, tubs, sinks, pipes and drains. Remove and replace old fixtures and install new.

Cap Security- Spencer Technology Academy

Company: Youth Guidance

Location: Chicago, IL

Posted Aug 12, 2025

Field telephone calls as needed. Log visitors and permit entry. We strive to celebrate the unique qualities of youth and recognize them as empowered leaders,…

Acme Screw Machine Setup/Operators

Company: KKSP PRECISION MACHINING

Location: Glendale Heights, IL

Posted Aug 12, 2025

With significant scale and technical expertise in 5 plants located in Illinois, Michigan, Wisconsin, Connecticut and Mexico, KKSP’s focus is world-class quality…

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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