Customer Service Jobs in Chicago, IL

61,735 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Executive Sous Chef

Company: Gibson's Bar & Steakhouse- Rosemont

Location: Rosemont, IL

Posted Aug 08, 2025

Hire, train, supervise, and develop kitchen staff. Ensure all kitchen and food operations are in compliance with all legislated health and licensing guidelines;…

Teacher 4th Grade

Company: Chicago Public Schools

Location: Chicago, IL

Posted Aug 08, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

Executive Sous Chef

Company: Bub City

Location: Chicago, IL

Posted Aug 09, 2025

Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.

Security Officer- Security

Company: Trump International Hotel and Tower Chicago

Location: Chicago, IL

Posted Aug 09, 2025

5% Answer security telephone and safety hotline calls and respond in a timely manner based on priority. Handle undesired conduct, violations of hotel policy and…

Security Officer (Thursday - Sunday, 4pm - 11pm Shift)

Company: United Service Companies

Location: Chicago, IL

Posted Aug 08, 2025

Provide a welcoming environment and provide needed services for guests. Communicate effectively with guests while maintaining excellent hospitality and…

Regional Marketing Manager

Company: Polsinelli PC

Location: Chicago, IL

Posted Aug 08, 2025

Experience managing budgets and driving cost-effective strategies. The successful candidate will work with the Senior Regional Marketing Manager and on the…

Full-Time Multimarket Customer Service Agent

Company: H&M Group

Location: Chicago, IL

Posted Aug 08, 2025

Ability to work at a fast pace, multitask and manage fluctuations in workload handling multiple chats and calls at the same time. Health and Dependent Care FSA.

CNC Machinist

Company: Val-Matic Valve & MFG. Corp

Location: Elmhurst, IL

Posted Aug 08, 2025

Reads job information and locates and loads correct fixture, cutting tools, attachments, accessories, and program on machines such as CNC and manual lathes and…

Litigation Graphics Consultant

Company: Contact Government Services, LLC

Location: Chicago, IL

Posted Aug 09, 2025

Provide realistic estimates of the time required to develop specific graphics requests. Consult with client experts and third-party witnesses to develop/refine…

Construction Laborer

Company: National Industrial Maintenance-Indiana

Location: East Chicago, IN

Posted Aug 08, 2025

Performs industrial maintenance work, including vacuuming industrial waste and/or materials (solids, sludge and liquids) and water blasting to clean various…

Carpenter / Home Improvement Specialist

Company: Mr. Handyman

Location: Chicago Ridge, IL

Posted Aug 09, 2025

Own your own professional grade tools for a large variety of jobs. The pay range for this position is $32 to $36+/hr and is dependent on your experience as a…

Sales Associate

Company: Finray.Solar

Location: Chicago, IL

Posted Aug 08, 2025

Valid driver's license and a reliable vehicle a plus. There is no installation, no long term contracts or any fees, no credit checks - just guaranteed savings…

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages