Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Developmental Engineer

Company:

Location: Macomb, IL

Posted Jan 24, 2025

Developmental Engineer

Company:

Location: Galesburg, IL

Posted Jan 24, 2025

The text discusses the crucial role of Developmental Engineers in the Air Force, covering a wide range of specialties. These experts are essential for the successful completion of operations worldwide. The requirements to join the Air Force are outlined, including a Bachelor's degree in engineering, completion of specific courses, minimum experience, and age restrictions. The text conveys a positive sentiment towards the importance and prestige of these roles.

Bioenvironmental Engineer

Company:

Location: Itasca, IL

Posted Jan 24, 2025

Bioenvironmental Engineer

Company:

Location: Champaign, IL

Posted Jan 24, 2025

The text discusses the Air Force's commitment to environmental safety, emphasizing the role of Bioenvironmental Engineers in identifying and mitigating potential hazards. These specialists, through engineering and scientific principles, ensure the health and safety of Airmen and their families worldwide. The text also outlines the requirements for joining the Air Force, including a Bachelor of Science in engineering from an ABET-accredited institution, completion of specific courses, and age restrictions.

Bioenvironmental Engineer

Company:

Location: DeKalb, IL

Posted Jan 24, 2025

Developmental Engineer

Company:

Location: Jacksonville, IL

Posted Jan 24, 2025

Developmental Engineer

Company:

Location: North Riverside, IL

Posted Jan 24, 2025

The text discusses the crucial role of Developmental Engineers in the Air Force, covering a wide range of specialties. These experts are essential for the successful completion of operations worldwide. The requirements to join the Air Force are outlined, including a Bachelor's degree in engineering, completion of specific courses, minimum experience, and age restrictions.

Bioenvironmental Engineer

Company:

Location: Aurora, IL

Posted Jan 24, 2025

The text discusses the Air Force's commitment to environmental safety, emphasizing the role of Bioenvironmental Engineers in identifying and mitigating potential hazards. These specialists, through engineering and scientific principles, ensure the health and safety of Airmen and their families worldwide. The text also outlines the requirements for joining the Air Force, including a Bachelor of Science in engineering from an ABET-accredited institution, completion of specific courses, and age restrictions.

Bioenvironmental Engineer

Company:

Location: Southport, IL

Posted Jan 24, 2025

The text discusses the Air Force's commitment to environmental safety, emphasizing the role of Bioenvironmental Engineers in identifying and mitigating potential hazards. These specialists, through engineering and scientific principles, ensure the health and safety of Airmen and their families worldwide. The text also outlines the requirements for joining the Air Force, including a Bachelor of Science in engineering from an ABET-accredited institution, completion of specific courses, and age restrictions.

Developmental Engineer

Company:

Location: McHenry, IL

Posted Jan 24, 2025

Developmental Engineer

Company:

Location: Peoria, IL

Posted Jan 24, 2025

The text discusses the crucial role of Developmental Engineers in the Air Force, covering a wide range of specialties. These experts are essential for the successful completion of operations worldwide. The requirements to join the Air Force are outlined, including a Bachelor's degree in engineering, completion of specific courses, minimum experience, and age restrictions. The text conveys a positive sentiment towards the importance and prestige of these roles.

Airborne Cryptologic Language Analyst

Company:

Location: Atlanta, IL

Posted Jan 24, 2025

Airborne Cryptologic Language Analysts are crucial in translating intelligence communications during flight, providing threat warnings and actionable intelligence. They require fluency in foreign languages, successful completion of various courses, and meet specific physical and health standards. High school seniors or diploma holders can apply, with non-graduates needing a minimum AFQT Test score of 65.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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