Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

SAS in Jewel – Part Time Retail Merchandiser

Company:

Location: Downer's Grove, IL

Posted Jan 24, 2025

SAS Retail Services is seeking a Reset Merchandiser. The role involves ensuring the latest products match the new plan, offering flexibility with Monday - Friday work, and opportunities for growth. The job pays $15.80 per hour, provides paid training, and offers benefits including medical, dental, and life insurance. The ideal candidate is over 18, has reliable transportation, and can lift up to 25lbs.

Airborne Cryptologic Language Analyst

Company:

Location: Edwardsville, IL

Posted Jan 24, 2025

Airborne Cryptologic Language Analysts are crucial in translating intelligence communications during flight, providing threat warnings and actionable intelligence. They require fluency in foreign languages, successful completion of various courses, and meet specific physical and health standards. High school seniors or equivalent can apply, with non-graduates needing a minimum AFQT Test score of 65.

SAS in Jewel – Part Time Retail Merchandiser

Company:

Location: Joliet, IL

Posted Jan 24, 2025

SAS Retail Services is seeking a Reset Merchandiser. The role involves ensuring the latest products match the new plan, offering flexibility with Monday - Friday work, and opportunities for growth. The job pays $16.00 per hour, provides paid training, and offers benefits including medical, dental, and life insurance. Candidates must be 18+, have reliable transportation, and a valid driver's license, capable of physical work involving lifting up to 25lbs.

Cyber Systems Operations

Company:

Location: Quincy, IL

Posted Jan 24, 2025

Cyber Systems Operations

Company:

Location: Kankakee, IL

Posted Jan 24, 2025

SAS in Jewel – Part Time Retail Merchandiser - Overnight

Company:

Location: Crystal Lake, IL

Posted Jan 24, 2025

SAS Retail Services is seeking a Reset Merchandiser. The role involves ensuring the latest products match the new plan, offering flexibility with Monday - Friday work, and opportunities for growth. The job pays $15.80 per hour, provides paid training, and offers benefits including medical, dental, and life insurance. The ideal candidate is over 18, has reliable transportation, and can lift up to 25lbs.

Retail Data Collector

Company:

Location: Joliet, IL

Posted Jan 24, 2025

The company is hiring for the Retail Data Collector team, offering a competitive wage of $15.00 - $18.00 per hour, growth opportunities, and comprehensive benefits. They seek detail-oriented individuals with reliable transportation and ability to lift up to 25 lbs. The role involves product movement, tracking, and creating visually appealing displays in grocery stores.

Retail Data Collector

Company:

Location: North Riverside, IL

Posted Jan 24, 2025

Airborne Cryptologic Language Analyst

Company:

Location: Bloomington, IL

Posted Jan 24, 2025

Airborne Cryptologic Language Analyst

Company:

Location: Mount Vernon, IL

Posted Jan 24, 2025

Airborne Cryptologic Language Analyst

Company:

Location: Danville, IL

Posted Jan 24, 2025

Airborne Cryptologic Language Analysts are crucial in translating intelligence communications during flight, providing threat warnings and actionable intelligence. They require fluency in foreign languages, successful completion of various courses, and meet specific physical and health standards. High school seniors or diploma holders can apply, with non-graduates needing a minimum AFQT Test score of 65.

SAS in Jewel – Part Time Retail Merchandiser

Company:

Location: South Elgin, IL

Posted Jan 24, 2025

SAS Retail Services is seeking a Reset Merchandiser. The role involves ensuring the latest products match the new plan, offering flexibility with Monday - Friday work, and opportunities for growth. Benefits include $15.80 per hour, no weekends, early access to earned wages, and comprehensive benefits. The ideal candidate is detail-oriented, physically capable, and has reliable transportation.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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