Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Fleet Diesel Mechanic A

Company: Coca-Cola

Location: Chicago, IL

Posted Jan 23, 2025

Drive with Lyft - Earn on Your Own Schedule

Company: Lyft

Location: Rock Island, IL

Posted Jan 23, 2025

Lyft is offering a new driver promotion in Davenport, where new drivers can earn $400 by providing 40 rides within 7 days. The company is also introducing the Women+ Connect feature, aimed at enhancing the driving experience for women and nonbinary drivers. Lyft is portrayed as a flexible earning opportunity, providing drivers with control over their schedules and earnings. No prior experience is required, making it an attractive option for part-time, full-time, or seasonal work.

HVAC & Refrigeration Energy Manager

Company: Coca-Cola

Location: Rosemont, IL

Posted Jan 23, 2025

The company is seeking a skilled HVAC/Refrigeration Energy Manager for project management and energy optimization. Responsibilities include overseeing HVAC+R projects from initiation to completion, ensuring compliance with industry standards, and optimizing energy efficiency. The role involves collaborating with stakeholders, developing project plans, and implementing energy management strategies. The manager will also design and optimize HVAC/refrigeration control systems, and evaluate their efficacy.

Developmental Engineer

Company:

Location: Belleville, IL

Posted Jan 23, 2025

Airborne Cryptologic Language Analyst

Company:

Location: Carbondale, IL

Posted Jan 23, 2025

Airborne Cryptologic Language Analysts, also known as Airborne Cryptologic Linguists, are crucial in translating intelligence communications intercepted during flight. They use their fluency in foreign languages to analyze messages, providing threat warnings and actionable intelligence for mission planning. This role is vital for ensuring successful missions and the safety of Airmen. To join the Air Force in this role, applicants must meet several requirements including a minimum AFQT Test score of 65, a minimum score of 62 on the Predictive Success Model, successful completion of various courses and tests, and meeting physical standards.

Bioenvironmental Engineer

Company:

Location: Paris, IL

Posted Jan 23, 2025

The text discusses the Air Force's commitment to environmental safety, emphasizing the role of Bioenvironmental Engineers in identifying and mitigating potential hazards. These specialists, through engineering and scientific principles, ensure the health and safety of Airmen and their families worldwide. The text also outlines the requirements for joining the Air Force, including a Bachelor of Science in engineering from an ABET-accredited institution, completion of specific courses, and age restrictions.

Bioenvironmental Engineer

Company:

Location: Belvidere, IL

Posted Jan 23, 2025

Warehouse Lead

Company: Coca-Cola

Location: O'Fallon, IL

Posted Jan 23, 2025

Bioenvironmental Engineer

Company:

Location: Atlanta, IL

Posted Jan 23, 2025

The text discusses the Air Force's commitment to environmental safety, emphasizing the role of Bioenvironmental Engineers in identifying and mitigating potential hazards. These specialists, through engineering and scientific principles, ensure the health and safety of Airmen and their families worldwide. The text also outlines the requirements for joining the Air Force, including a Bachelor of Science in engineering from an ABET-accredited institution, completion of specific courses, and age restrictions.

Developmental Engineer

Company:

Location: Lake Bluff, IL

Posted Jan 23, 2025

Developmental Engineer

Company:

Location: Paris, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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