Customer Service Jobs in Chicago, IL

61,735 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Garage Door Installer

Company: PeopleReady

Location: Lombard, IL

Posted Jul 30, 2025

Have a good driving record and possess an active driver's license. The experienced carpenter for the position will need to have a valid driver's license which…

Sales Consultant

Company: La-Z-Boy Inc.

Location: Chicago, IL

Posted Jul 29, 2025

Provide support by being responsive to incoming phone calls and emails. Develop and utilize sales skills and principals including approach, rapport building,…

Helpline Specialist - Part Time

Company: NAMI Chicago

Location: Chicago, IL

Posted Jul 30, 2025

Education: Bachelor’s Degree in social services field or equivalent 1-3 years of relevant experience providing crisis support, case management or similar duties…

IBC Mechanic Welder

Company: CBSL Transportation Services, Inc

Location: Chicago, IL

Posted Jul 30, 2025

Bonus payments will be made in 6 partial payments. The IBC Mechanic/Welder is responsible for executing all phases of IBC repair to meet company standards for…

Customer Service Advisor

Company: Jiffy Lube

Location: Lincolnwood, IL

Posted Jul 30, 2025

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. Job Types: Full-time, Part-time.

Solutions Architect, Retail, Google Cloud

Company: Google

Location: Chicago, IL

Posted Jul 30, 2025

Bachelor's degree in Computer Science, a related engineering field, or equivalent practical experience. A key task is to work with customers, field teams,…

Bilingual English and Spanish Member Loyalty Representative

Company: Oportun

Location: Addison, IL

Posted Jul 30, 2025

Welcome members with a warm greeting and provide quality member service. Basic computer skills and ability to operate office equipment such as, phones, scanners…

Marketing Specialist - University Relations

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jul 30, 2025

Bachelor's degree in communications, Marketing, or related field. The person in this role is expert in all facets of successful marketing communications…

Kindergarten Teacher

Company: Chicago Public Schools

Location: Chicago, IL

Posted Jul 30, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

Plumber

Company: THE PLUMBING DEPARTMENT INC

Location: Chicago, IL

Posted Jul 30, 2025

Running service calls that include assembly/installation and repair of plumbing, water flow, and drainage systems in accordance with plumbing codes.

Plumber

Company: Splash Plumber Inc.

Location: Chicago, IL

Posted Jul 30, 2025

Requires transportation and a current drivers license. The majority of our work is simple residential service calls.

Client Solutions Manager, Robert Half (Technology) - Chicago, IL

Company: Robert Half

Location: Chicago, IL

Posted Jul 30, 2025

2+ years of business-to-business development experience and/or working in an IT-related field is preferred. Market via video, telephone as well as conduct in-…

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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