Customer Service Jobs in Multiple Locations

Positions 962,341 Updated daily

Looking for Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Multiple Locations area.

Entry Level Hardware Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM is seeking Hardware Development Engineers to work on cutting-edge technologies like quantum computing and AI. The role involves designing, testing, and supporting hardware, firmware, and semiconductors for IBM products. The company values growth-minded, team-focused, and outcome-oriented individuals with strong technical skills and a passion for technology.

Application Developer - Commerce Transformation

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a Commerce Transformation Developer. The role involves designing, implementing, and maintaining backend, frontend, and APIs for enterprise-grade e-commerce platforms. The position requires strong technical skills in backend development, experience with commerce tools and modern headless customer engagement platforms, and knowledge of MACH architecture principles. Soft skills such as analytical thinking, communication, and collaboration are also important.

Entry Level Site Reliability Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job description highlights opportunities to work on innovative AI-powered cloud-native solutions, collaborate in agile teams, and contribute to global growth at IBM. Responsibilities include system monitoring, troubleshooting, deployment, and maintenance, with requirements emphasizing technical expertise in automation, Linux, and cloud technologies.

Product Management Professional 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes the role of a Product Specialist, highlighting their responsibilities in product execution, domain focus, cross-functional management, and data science. It emphasizes the importance of the role in driving product success and accelerating career growth.

Project Manager - Cyber Security Services

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role involves managing complex cybersecurity projects, ensuring scope, schedule, and cost targets are met, and leading cross-functional teams.

Senior Python Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a software developer role in IBM Consulting, focusing on writing efficient, secure, reusable, and testable Python code integrated into a CI/CD pipeline. The role involves collaborating with cross-functional teams, participating in code reviews, and documenting code. The developer will work on hybrid cloud and AI projects using the latest technologies.

[ISE]AI Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job description for an AI Engineer position at IBM Systems Engineering Japan. The role involves leading AI and data system implementations for digital transformation and new service development. The company encourages challenges, community activities, and collaboration with specialists to create innovative solutions. The position requires Japanese language skills and offers opportunities to work on various AI projects, such as natural language processing systems and MLOps systems.

Oracle Cloud Projects & Grants (PPM) Lead

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on providing subject matter expertise in Oracle Cloud ERP Project Portfolio Management (PPM) modules. The role involves leading functional tracks, providing solutions based on accounting principles, engaging with clients, conducting gap analysis, configuring Cloud PPM, migrating financial data, developing testing scenarios, facilitating knowledge transfer, and executing project work based on defined processes and methodologies.

Senior Managing SAP Consultant Work Management/Service Management

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The job description for a senior managing SAP consultant at IBM Consulting highlights the role's focus on client-facing responsibilities, strategic solution leadership, team delivery leadership, and comprehensive solution delivery. The position requires expertise in SAP S/4HANA, SAP processes, leadership skills, industry knowledge, and language proficiency. Preferred experience includes familiarity with other SAP modules, cloud computing platforms, and Agile methodologies.

Solutions Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This role involves presales support for IBM's cloud and AI solutions, emphasizing collaboration with clients and teams to drive innovation and career growth.

Experience Strategy and Design Lead

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM's Experience Strategy & Design global offering seeks an accomplished Experience Design Consultant to help clients identify, envision, and execute AI experiences that drive exceptional user experiences and business outcomes. The role involves generating actionable insights, developing persuasive POVs, pioneering ways to design with AI, supporting early-stage opportunities, and supplementing markets with strategic skills. The ideal candidate should have at least 10 years of experience in customer/employee experience strategy and design, proficiency in human-centered design methodologies, and strong interpersonal communication skills.

Senior Principal Consultant or Architect

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job ad describes a role in IBM Consulting focusing on Oracle Cloud Payroll, emphasizing collaboration, innovation, and client impact through strategic partnerships and technology platforms.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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