Customer Service Jobs in Multiple Locations

Positions 962,341 Updated daily

Looking for Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Multiple Locations area.

Source to Pay Lead

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on leading end-to-end Oracle Source to Pay implementations. It highlights the role's responsibilities, required education, and technical expertise. The position involves collaborating with cross-functional teams, driving process improvements, and mentoring junior consultants.

SAP Consultant-Energy Environment and Utilities

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a role at IBM in Japan, where employees work with global clients to drive digital transformation using hybrid cloud and AI technologies. The role requires strong curiosity, knowledge, and the ability to create creative solutions. The position involves consulting and delivering SAP solutions to clients in the power, gas, and energy industries.

AI Architect (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text highlights IBM Consulting's career opportunities focusing on innovation, collaboration with global clients, and professional growth. It emphasizes roles in AI and hybrid cloud solutions, technical expertise, and a culture of continuous learning and impactful problem-solving.

Software Architect

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The job description outlines the role of an Application Architect Technical Lead at IBM Payments Center. The position involves helping clients transform their business, defining project scope and vision, and designing hybrid multi-cloud and cloud-native architectures. The role requires expertise in payments industry, hybrid cloud platform security, governance, compliance, and experience in designing and delivering complex IT projects.

Java Developer - Leicester

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career with opportunities to work with leading professionals, deliver solutions using latest technology, and focus on skills in demand. The company provides training, promotion opportunities, diversity and inclusion, recognition programs, and benefits like flexible working and pension plans. The role requires leadership, mentorship, technical expertise in Java and web technologies, and experience with Agile methodologies and cloud platforms.

AI-Centric Solution Architecting for Global IT Intern - Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a Solution Architect role involving global team collaboration, designing architectural solutions for real-world problems across industries, and requiring technical expertise in AI, software development, and communication skills.

Senior SAP TM Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, focusing on long-term client relationships, collaboration, and innovation. It highlights the role of an SAP TM Consultant, who works on client-centric SAP solutions, ensuring successful Transportation Management module deliverables, and providing continuous improvement. The role requires technical expertise, problem-solving skills, and collaboration with various teams.

Research Intern - AI

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM India provides solutions and services across major industries. They offer summer internships to bright students from leading technical universities in India. The internship focuses on research and development in AI, including large language models, foundation models, and enterprise applications.

Firmware Developer Intern 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM's job description emphasizes innovation, collaboration, and technological leadership in developing complex systems and solving global challenges. It outlines roles in firmware, hardware, and software development with requirements for programming skills and agile methodologies.

Hardware Developer Intern 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM is seeking developers and hardware development engineers to work on cutting-edge technologies like quantum computing and AI. The role involves designing, testing, and supporting hardware firmware and semiconductors for IBM products. Required skills include programming, computer architecture, and hardware design.

Engineering Manager - HashiCorp InfraGraph, Graph Engine Team

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on a role as an Engineering Manager for the Graph Engine Team. This team is responsible for building a new resource graph system to model, connect, and query infrastructure resources, applications, services, and ownership. The role involves providing direction, setting expectations, ensuring delivery and operational health, guiding technical tradeoffs, participating in on-call rotations, partnering with cross-functional leaders, fostering diversity and inclusion, and helping engineers grow their skills and careers.

SAP Application Architect

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The role of SAP Project and Service Management combines strong organizational skills with deep understanding of SAP solutions and IT governance. It involves leading design and architecture of SAP solutions, ensuring alignment with business and IT strategy, and collaborating with stakeholders to design scalable and futureproof architectures. The role requires proven experience as an SAP Application Architect or Senior Consultant, in-depth knowledge of SAP S4HANA architecture, and excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages

© 2026 Job Transparency. All rights reserved.