Customer Service Jobs in Multiple Locations

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Looking for Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Multiple Locations area.

Cybersecurity Architecture - Technical

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various technical roles in Cybersecurity Architecture, including Identity and Access Management, Data Management, and Governance Analyst.

Cybersecurity Program Management - Technical

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various technical roles in Cybersecurity Program Management.

Cybersecurity Program Management - Leadership

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for leadership roles in Cybersecurity Program Management.

Auditor

Company: Department of Homeland Security - Customs and Border Protection

Location: Multiple Locations

Posted Sep 30, 2024

This job posting is for a position with the Department of Homeland Security within US Customs and Border Protection Office of Trade Trade Regulatory Audit TRA. The position is located in several cities across the US.

Auditor

Company: Department of Homeland Security - Customs and Border Protection

Location: Multiple Locations

Posted Sep 30, 2024

This position is with the Department of Homeland Security within US Customs and Border Protection Office of Trade Trade Regulatory Audit TRA located in several locations.

Environmental Services Technician

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 30, 2024

This is an Open Continuous Announcement OCA and may be extended or closed as needed. Qualified applicants will be considered and referred as vacancies become available.

RESOURCE ANALYST

Company: Department of Defense - Defense Information Systems Agency

Location: Multiple Locations

Posted Sep 30, 2024

This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense using hiring authority in 5 USC 9905. DISA has delegated authority by the Under Secretary of Defense to directly appoint qualified candidates possessing a finance accounting management or actuarial science degree or a related degree from an accredited college or university in a field of study or equivalent experience related to the functions of the position to be filled.

HYDROLOGIC TECHNICIAN

Company: Department of the Interior - Geological Survey

Location: Multiple Locations

Posted Sep 30, 2024

This is a term appointment for 13 months with possible extensions up to 4 years. The salary is based on grade level and duty location. First-time hires are typically hired at Step 01.

Cybersecurity Architecture - Developmental

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various cybersecurity roles, including Junior Information System Security Officer, Cyber Hygiene Assessment Analyst, Data Management Specialist, and Emergency Communications Cyber Analyst.

Cybersecurity Architecture - Leadership

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various leadership roles in Cybersecurity Architecture.

Sr Stakeholder Relationship Tax Consultant

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The text is about finding more information about an IRS agency and its careers. It provides a link to learn more about the agency and its eligibility criteria.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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