Customer Service Jobs in Multiple Locations

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Looking for Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Multiple Locations area.

Management and Program Analyst

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Sep 29, 2024

The PMO provides program and acquisition management for the National Airspace System, advancing NAS programs from concept to operation.

Construction Analyst

Company: Other Agencies and Independent Organizations - Small Business Administration

Location: Multiple Locations

Posted Sep 29, 2024

The job description is for a Construction Analyst at the Small Business Administration's Damage Verification Center in Herndon, Virginia. The position involves verifying damage to personal, real, and business property and equipment at disaster locations throughout the US and US territories.

AMERICAN INDIAN TRIBAL LIAISON

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Multiple Locations

Posted Sep 29, 2024

The position is to serve as the American Indian Tribal Liaison and coordinate between the tribe and NRCS staff and leadership to address challenges relating to implementation of NRCS conservation programs on tribal lands and identify partnership opportunities.

Quality Assurance Specialist

Company: Department of Defense - Defense Contract Management Agency

Location: Multiple Locations

Posted Sep 29, 2024

The job announcement provides information about the job, including salary ranges and locations. It also mentions that additional vacancies may be filled from this announcement.

SUPERVISORY IT SPECIALIST (PROJMGT)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 29, 2024

The job announcement is for United States Citizens and is located in the IT Directorate. It may be used to fill similar positions on other teams.

Nursing Assistant - Home Health

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 29, 2024

The Nursing Assistant position provides high-quality healthcare services to Veterans in their own homes, assessing patient needs and providing basic nursing care under the direction of an RN.

Archives Technician

Company: Other Agencies and Independent Organizations - National Archives and Records Administration

Location: Multiple Locations

Posted Sep 29, 2024

This position is part of the National Archives and Records Administration serving in organizational units within the Office of Research Services. Incumbents perform work supporting access to archival holdings and physical and intellectual control over records.

Construction Analyst

Company: Other Agencies and Independent Organizations - Small Business Administration

Location: Multiple Locations

Posted Sep 29, 2024

The job description is for a Construction Analyst at the Small Business Administration's Damage Verification Center in Herndon, Virginia. The position involves verifying damage to personal, real, and business property and equipment at disaster locations throughout the US and US territories.

PROGRAM ANALYST

Company: Department of the Navy - U.S. Marine Corps

Location: Multiple Locations

Posted Sep 29, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Pro Se Staff Attorney

Company: Judicial Branch - U.S. Courts

Location: Multiple Locations

Posted Sep 29, 2024

The staff attorney will be responsible for preparing memoranda and proposed orders for district judges in prisoner civil rights and habeas corpus cases.

Budget Analyst

Company: Department of Health and Human Services - Indian Health Service

Location: Multiple Locations

Posted Sep 29, 2024

This position is located in the Purchased Referred Care PRC program of an IHS facility within the Oklahoma City Area. The incumbent will perform a variety of routine budget analysis assignments that require the application of well established budget principles theories and concepts.

IT CYBERSECURITY SPECIALIST (APPSW/INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 29, 2024

The job announcement is for a position in the Info amp Technology Dir Office Corporate Systems Midtier Software Engineering ZTEDA. It is open to all US citizens and may be used to fill similar positions on other teams. The pay for first-time hires will typically be set at step 1 salary range for their respective grade level.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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