Customer Service Jobs in Multiple Locations

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Looking for Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Multiple Locations area.

Safety and Occupational Health Manager

Company: Department of Health and Human Services - Indian Health Service

Location: Multiple Locations

Posted Sep 29, 2024

This position is located with the Great Plains Area Office Office of Environmental Health amp Engineering Division of Environmental Health Services DEHS. The purpose of this position is to monitor and evaluate IHS facilities compliance with federal and regulatory life safety code and environment of care standards and elements of performance in compliance with accreditation organizations.

Interdisciplinary Forester/Civil Engineer

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 29, 2024

The position serves as a forest engineer in a Bureau of Land Management office, providing comprehensive services in planning, coordinating, and leadership.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 29, 2024

The job announcement is for a position in the IT DIR OFFICE ACCOUNTING SERVICES MOCAS SYSTEM MOCAS PROGRAMMING BRANCH ZTCEB. It is open to United States Citizens and may be used to fill similar positions on other teams in the IampT Directorate. The pay for first-time hires will typically be set at step 1 salary range for their respective grade level.

IT CYBERSECURITY SPECIALIST (DATAMGT/INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 29, 2024

This job posting is for a position in the IT DIR OFFICE ACCOUNTING SERVICES ARMY SYSTEMS DEBT amp FMS SYSTEMS SUSTAINMENT BR ZTCAC. It is open to United States Citizens.

Attorney-Advisor (General)

Company: Department of the Treasury - Bureau of Engraving and Printing

Location: Multiple Locations

Posted Sep 29, 2024

The position is located at the Bureau of Engraving and Printing, and the Attorney-Advisor General will be responsible for representing the Bureau before administrative forums, providing legal opinions, advice, and counsel on all programs.

Physician

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Sep 29, 2024

The job posting is for a Medical Officer position at a Military Entrance Processing Station, with salary negotiation available for new Federal service employees.

Interpreter (Sign Language)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 29, 2024

The text is about finding more information about an IRS agency and its careers. It provides a link to learn more about the agency and its eligibility criteria.

DIRECT HIRE - Aviation Safety Inspector (Air Carrier Flight Oversight)

Company: Department of Transportation - Federal Aviation Administration

Location: FAA Flight Standards Duty Locations Nationwide

Posted Sep 29, 2024

The Federal Aviation Administration (FAA) offers a rewarding career as an Air Carrier Flight Oversight Inspector, with benefits such as weekends off, paid holidays, and a work environment that values diversity, teamwork, and work-life balance.

Staff Psychologist (MH&BSS)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 29, 2024

This position is eligible for the Education Debt Reduction Program, which reimburses student loan payments up to $200,000 over one to five years.

Life Scientist/Environmental Engineer/Physical Scientist

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Multiple Locations

Posted Sep 29, 2024

This is an office-centered position that requires physical presence at one of the duty stations. EPA offers work-from-home and work schedule flexibilities.

Lead Medical Support Assistant (Scheduler)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 29, 2024

The Lead MSA monitors and makes work assignments, provides input on performance, and maintains efficient workflow.

Financial Management Specialist

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Sep 29, 2024

This position is located within the Office of the Chief Financial Officer FieldBased Operations Division National Disaster Support Branch Large Project Notification Section. The ideal candidate will possess knowledge, skills, and experience sufficient to conduct reviews on Public Assistance and Hazard Mitigation projects over $1 million federal share.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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