Customer Service Jobs in Multiple Locations

962,312 open positions · Updated daily

Looking for Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Multiple Locations area.

General Information Needed Governmentwide Direct Hire Computer Scientists Cybersecurity

Supervisory Computer Scientist (Cybersecurity)

Company: Department of the Interior - Geological Survey

Location: Multiple Locations

Posted Sep 29, 2024

The job posting provides general information about the Computer Scientists Cybersecurity1550 position, including salary range and governmentwide direct hire authority. It also includes a note about first-time hires to the Federal Government typically being hired at the Step 01.

View Details Apply on usajobs.gov
Department of Homeland Security Cybersecurity Program Management recruiting professionals

Cybersecurity Program Management - Technical

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 29, 2024

The Department of Homeland Security is recruiting professionals for various technical roles in Cybersecurity Program Management.

View Details Apply on usajobs.gov
This position can be duty stationed in Phoenix or

Chief U.S. Probation Officer

Company: Judicial Branch - U.S. Courts

Location: Multiple Locations

Posted Sep 29, 2024

This position is open until filled, with preference given to applications received by September 30, 2024. The job grade and salary range is the JSP 1618 $171608-$234156, depending on qualifications, experience, and location.

View Details Apply on usajobs.gov
Department of Homeland Security Cybersecurity Architecture roles Identity and Access Management

Cybersecurity Architecture - Technical

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 29, 2024

The Department of Homeland Security is recruiting professionals for various technical roles in Cybersecurity Architecture, including Identity and Access Management, Data Management, and Governance Analyst.

View Details Apply on usajobs.gov
finance accounting management actuarial science degree related degree university

RESOURCE ANALYST

Company: Department of Defense - Defense Information Systems Agency

Location: Multiple Locations

Posted Sep 29, 2024

This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense using hiring authority in 5 USC 9905. DISA has delegated authority by the Under Secretary of Defense to directly appoint qualified candidates possessing a finance accounting management or actuarial science degree or a related degree from an accredited college or university in a field of study or equivalent experience related to the functions of the position to be filled.

View Details Apply on usajobs.gov
Department of Homeland Security Cybersecurity Architecture roles leadership roles available

Cybersecurity Architecture - Leadership

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 29, 2024

The Department of Homeland Security is recruiting professionals for various leadership roles in Cybersecurity Architecture.

View Details Apply on usajobs.gov
Department of Homeland Security Cybersecurity Architecture roles Junior Information System Security

Cybersecurity Architecture - Developmental

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 29, 2024

The Department of Homeland Security is recruiting professionals for various cybersecurity roles, including Junior Information System Security Officer, Cyber Hygiene Assessment Analyst, Data Management Specialist, and Emergency Communications Cyber Analyst.

View Details Apply on usajobs.gov
collecting applications job fairs How to Apply

Civil Engineer

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Sep 29, 2024

The St Paul District is collecting applications for job vacancies through job fairs and email. For more information, please see the 'How to Apply' section.

View Details Apply on usajobs.gov
General Information Do not to exceed possible extensions up

HYDROLOGIC TECHNICIAN

Company: Department of the Interior - Geological Survey

Location: Multiple Locations

Posted Sep 29, 2024

This is a term appointment for 13 months with possible extensions up to 4 years. The salary is based on grade level and duty location. First-time hires are typically hired at Step 01.

View Details Apply on usajobs.gov
new career with BLM work as career seasonal Smokejumpers Forestry Technicians

Forestry Technician (Smokejumper) Direct Hire Authority

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 29, 2024

The Bureau of Land Management is looking for employees to work as career seasonal Smokejumpers Forestry Technicians in Boise Idaho andor Fairbanks Alaska. For information on Boise Smokejumpers visit their website or view this video.

View Details Apply on usajobs.gov
Department of Homeland Security Cybersecurity Program Manager Cybersecurity Governance Lead

Cybersecurity Program Management - Leadership

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 29, 2024

The Department of Homeland Security is recruiting professionals for leadership roles in Cybersecurity Program Management.

View Details Apply on usajobs.gov
Open Continuous Announcement Qualified applicants may be extended

Environmental Services Technician

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 29, 2024

This is an Open Continuous Announcement OCA and may be extended or closed as needed. Qualified applicants will be considered and referred as vacancies become available.

View Details Apply on usajobs.gov

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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