Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Strategy and Operations Associate, Retail, Product, Go-To-Market

Company: Google

Location: New York, NY

Posted Aug 11, 2025

Collaborate cross-functionally across business areas and regions to drive insights and recommendations to leadership and working teams, based on analysis,…

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Endocrinologist

Company: Hackensack Meridian Health

Location: Neptune Township, New Jersey

Posted Aug 11, 2025

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Director, Data Scientist - Apollo/Card Data

Company: Capital One

Location: New York, NY

Posted Aug 11, 2025

A PHD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 4…

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Physician Assistant, Clinical Instructor, Internal Medicine, Rheumatology (165838)

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Aug 10, 2025

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Physician - Hematology/Oncology - Medical Director opportunity

Company: Trinity Health

Location: Albany, New York

Posted Aug 11, 2025

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Physician, Obesity Medicine and Clinical Nutrition, Summit NJ

Company: Atlantic Health System

Location: Summit, New Jersey

Posted Aug 10, 2025

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Urogynecologist

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Aug 10, 2025

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Sales Associate

Company: ksubi

Location: New York, NY

Posted Aug 11, 2025

Have experience in apparel, driving sales and achieving results. Merchandise benefits (discount) and uniform allowance. Full US working rights required.

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Executive Protection Specialist / Driver

Company: Society Staffing

Location: New York, NY

Posted Aug 11, 2025

Valid U.S. work authorization and driver’s license. Minimum 2-3 years of professional driving experience, ideally for private families or high-profile…

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General Pediatrician, Outpatient Practice – Various locations, NY

Company: Northwell Health Physician Partners

Location: Various locations, NY

Posted Aug 11, 2025

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Rheumatologist

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Aug 11, 2025

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Principal Associate, Data Scientist - Transaction Intelligence

Company: Capital One

Location: New York, NY

Posted Aug 11, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

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Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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