Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Acquisition Marketing Manager

Company: Aquent Talent

Location: Culver City, CA

Posted Aug 04, 2025

Collaborate with cross-functional teams (product, engineering, analytics, business development, design) to improve performance metrics.

Optician/Sales Associate

Company: C True - Vision Care

Location: Brooklyn, NY

Posted Aug 04, 2025

Familiarity with optical equipment and tools used for measurements and adjustments. Maintain accurate records of customer prescriptions, orders, and payments.

HVAC Service Technician

Company: HomeServe Energy Services

Location: Staten Island, NY

Posted Aug 04, 2025

For the 5 million Customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their…

3D Visual Designer, Creative Technology & Strategy

Company: Amazon.com LLC

Location: New York, NY

Posted Aug 04, 2025

Bachelor’s degree in a relevant field such as visual communications or graphic design. Los Angeles County applicants: Job duties for this position include: work…

Customer Service Representative & Marketing Assistant

Company: GENERATION NEXT FERTILITY

Location: New York, NY

Posted Aug 04, 2025

Collaborate with clinical, front desk, marketing and other management teams to follow up on concerns and track resolution status.

Janitor, Store cleaner - NY/NJ, 1099 (Temporary Support)

Company: WHIZZ

Location: New York, NY

Posted Aug 04, 2025

Responsibilities include ensuring cleanliness and hygiene standards are met during one cleaning day per location. Payment is provided via invoice weekly.

Security Guard - Museum - Long Island City - Queens

Company: Allied Universal

Location: Astoria, NY

Posted Aug 04, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

CDL A Car Hauler Truck Driver

Company: Tribeca Automotive Inc.

Location: New York, NY

Posted Aug 04, 2025

We have a high volume of freight and offer local and long-haul routes, steady and stable work five days a week to keep you moving!

Armed Security Officer (part-time / per diem) - Midtown, Manhattan

Company: Silverseal

Location: New York, NY

Posted Aug 04, 2025

*New York State armed security guard license*. This position is a 1099 independent contractor role.*. Respond to security breaches or emergency situations,…

Developer Full Stack

Company: JetBlue Airways Corporation

Location: Long Island City, NY

Posted Aug 04, 2025

Develop, design, code, debug and document web and mobile web interface applications in a variety of front-end software languages (e.g., Strong JavaScript and…

Security Guard - Educational Facility - Bronx

Company: Allied Universal

Location: New York, NY

Posted Aug 04, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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