Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Gourmet - Maintenance (Village NYC) Salary Range $16.50 to $16.50/hr

Company: Gourmet Garage

Location: New York, NY

Posted Aug 02, 2025

Coordinate own activities and functions with those of Associates to obtain maximum productivity and efficiency. Clean Associate break and lunch areas.

Executive Sous Chef

Company: Filé Gumbo Bar

Location: New York, NY

Posted Aug 02, 2025

Navigate and troubleshoot Toast POS system for kitchen operations. Monitor food costs and portion control to meet budget targets. Paid time off and sick leave.

Customer Success Manager

Company: Imagine Learning

Location: New York, NY

Posted Aug 02, 2025

Travel:* You can also expect up to approximately 30% travel, so be sure you have a valid driver’s license and automobile insurance and a clean driving record…

Carpenter

Company: Housing Works

Location: New York, NY

Posted Aug 02, 2025

Assisting with plumbing, Door locks, installations, laying out of tools, and performing several other repairs. Assist in preparing for any/all new projects.

Fairway - Maintenance (Village NYC) Salary Range $16.50 - $16.50/hr

Company: Fairway Markets

Location: New York, NY

Posted Aug 02, 2025

Coordinate own activities and functions with those of Associates to obtain maximum productivity and efficiency. Clean Associate break and lunch areas.

Service Aide

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 02, 2025

Maintains control over tools and equipment. Keeps mechanical equipment in proper running order. Cleans and disinfects metal containers, sputum disposal room.

Machinist (Mechanic)

Company: Metropolitan Transportation Authority

Location: Jamaica, NY

Posted Aug 02, 2025

Must possess a valid driver's license. Employees driving company vehicles must complete defensive driver training once every three years for current MTA drivers…

Customer Service Representative

Company: IME Guards

Location: New York, NY

Posted Aug 02, 2025

What is a Customer Service Representative or Patient Advocate for IME Guards? A patient advocate for IME Guards will accompany a claimant (injury victim) during…

CDL-A Dedicated Team Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Universal City, TX

Posted Aug 02, 2025

3+ months of current CDL-A driving experience. Static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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