Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

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Sleep Medicine Physician

Company: Monument Health

Location: Rapid City, South Dakota

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Catering -Chef

Company: Nineteen Twenty Four (400)

Location: Brooklyn, NY

Posted Jul 27, 2025

Valid driver’s license and ability to drive a commercial vehicle. Perform other job-related duties such as packing, loading and unloading catering van for off-…

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Make every day exceptional as an Oncologist Hematologist.

Company: White Plains Hospital

Location: New York, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Director, Communications and Audience Strategy

Company: Macy’s

Location: New York, NY

Posted Jul 27, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Link business strategy to communications strategy…

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Divisional Director, Gynecologic Oncology – Program Development & Innovation Leadership

Company: Nuvance Health New York

Location: Poughkeepsie, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Associate - Client Service

Company: JPMorganChase

Location: Brooklyn, NY

Posted Jul 27, 2025

Your developing ability in strategic planning, conflict management, and digital literacy will be key in driving our service delivery forward.

View Details Apply on SimplyHired
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Non invasive cardiologist , tertiary care center with interest in structural heart disease

Company: WellSpan Health

Location: York, Pennsylvania

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Customer Service Representative

Company: Lane Nine

Location: New York, NY

Posted Jul 27, 2025

Providing product or service information, answering questions, and resolving concerns. Experience in customer service, hospitality, retail, sports teams, or…

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Patient Service Rep - Meinders Center for Movement Disorders

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 27, 2025

View Details Apply on healthecareers.com
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Gastroenterologist, Bayonne

Company: Atlantic Health System

Location: Bayonne, New Jersey

Posted Jul 27, 2025

View Details Apply on healthecareers.com
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Heart Failure Cardiologist

Company: Catholic Health

Location: Long Island, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com
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Psychiatric Case Manager - LCSW, LMFT - Hybrid

Company: Kaiser Permanente

Location: Redwood City, California

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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