Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Community Living Center Registered Nurse

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Albuquerque, New Mexico

Posted Jul 15, 2025

View Details Apply on usajobs.gov

Healthcare Engineer

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Johnson City, Tennessee

Posted Jul 15, 2025

View Details Apply on usajobs.gov

Licensed Practical Nurse-Acute Care

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Syracuse, New York

Posted Jul 15, 2025

View Details Apply on usajobs.gov

Lyric HCM Client Service Consultant III

Company: ADP

Location: New York, NY

Posted Jul 15, 2025

Your time will be spent on technical activities, contributing to projects, and utilizing analysis to solve problems.

View Details Apply on SimplyHired

Assistant Nurse Manager (Emergency Department)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Albuquerque, New Mexico

Posted Jul 15, 2025

View Details Apply on usajobs.gov

Nursing Assistant CLC Rehab Unit

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Albuquerque, New Mexico

Posted Jul 15, 2025

View Details Apply on usajobs.gov

Cook Supervisor (Cook Foreman)

Company: Department of Justice - Justice, Bureau of Prisons/Federal Prison System

Location: Yazoo City, Mississippi

Posted Jul 15, 2025

View Details Apply on usajobs.gov

Carpenter

Company: Housing Works

Location: New York, NY

Posted Jul 15, 2025

Assisting with plumbing, Door locks, installations, laying out of tools, and performing several other repairs. Assist in preparing for any/all new projects.

View Details Apply on SimplyHired

Production Operator

Company: Kelly Services

Location: Union City, CA

Posted Jul 15, 2025

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Engage in development/review of procedures, documentation,…

View Details Apply on SimplyHired

Supervisory Medical Records Technician (Coder)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: New Orleans, Louisiana

Posted Jul 15, 2025

View Details Apply on usajobs.gov

Registered Nurse

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Albuquerque, New Mexico

Posted Jul 15, 2025

View Details Apply on usajobs.gov

Chiropractor

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Watertown, New York

Posted Jul 15, 2025

View Details Apply on usajobs.gov

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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