Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Central Services Attendant

Company: NYU Langone Health

Location: Brooklyn, NY

Posted Jul 12, 2025

Must be able to operate automated and technical equipment. Distributes and delivers any stored equipment from the CSPD equipment storage room to the requested…

View Details Apply on SimplyHired

Retail Customer Service Associate II

Company: IKEA

Location: Brooklyn, NY

Posted Jul 11, 2025

Generous paid time off, holiday and sick time WiselyPay – get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount…

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Professional Home Cleaner

Company: Nate Friedman YouTube

Location: New York, NY

Posted Jul 12, 2025

The ideal candidate will be responsible for maintaining cleanliness and sanitation in various environments, ensuring that all areas are spotless and welcoming.

View Details Apply on SimplyHired
part time full time contract

LPN / LVN - School Nurse - $37 per hour - Urgently Hiring

Company: Supplemental Health Care

Location: Wilson, New York

Posted Jul 12, 2025

View Details Apply on healthecareers.com

Project Manager

Company: Northwell Health

Location: New York, NY

Posted Jul 11, 2025

Partners with management to develop tools and metrics to evaluate performance of target initiatives; assists with planning monitoring criteria and methodology.

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Ladies' Locker Room Attendant - Temporary

Company: NEW YORK ATHLETIC CLUB

Location: New York, NY

Posted Jul 12, 2025

This includes maintaining the highest standard of customer service (providing fresh towels, securely checking in valuables, fielding questions and concerns) as…

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Skills Training Program Coordinator (Building Maintenance and HVAC)

Company: St. Nicks Alliance

Location: Brooklyn, NY

Posted Jul 11, 2025

Participants will be young adult and adult focused, ensuring successful completion and certification of students in accordance with funding guidelines.

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part time full time contract

Travel Nurse RN - Home Health - $2,204 per week

Company: Supplemental Health Care

Location: Niagara Falls, New York

Posted Jul 12, 2025

View Details Apply on healthecareers.com

Chef Manager

Company: Elior Independent School Dining

Location: New York, NY

Posted Jul 11, 2025

NYC Food Handler’s certification, Serv Safe certification and Allertrain certification. Train and develop kitchen team in food, allergen, and workplace safety…

View Details Apply on SimplyHired

CUSTODIAL WORKER LEADER

Company: Department of the Air Force - Air Force Special Operations Command

Location: Clovis, New Mexico

Posted Jul 12, 2025

View Details Apply on usajobs.gov
part time full time contract

Nurse RN - School RN - $42 per hour

Company: Supplemental Health Care

Location: Wilson, New York

Posted Jul 12, 2025

View Details Apply on healthecareers.com
part time full time contract

School Services - Occupational Therapist - $42 per hour

Company: Supplemental Health Care

Location: Niagara Falls, New York

Posted Jul 12, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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