Customer Service Jobs in New York City, NY

Positions 1,374,726 Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

continuing education credits health insurance parental leave

Primary Sports Medicine Physicians

Company: Catholic Health

Location: Ronkonkoma and Melville NY

Posted Oct 12, 2025

View Details Apply on healthecareers.com
ad&d insurance dental insurance employee assistance program

Assistant Oncology Data Specialist

Company: LSU Health Sciences - New Orleans

Location: New Orleans, Louisiana

Posted Oct 12, 2025

View Details Apply on healthecareers.com

Customer Complaint Coordinator

Company: Professional Transit

Location: Astoria, NY

Posted Oct 10, 2025

Conduct outbound calls to follow up on unresolved issues or gather additional information from clients. Maintain accurate records of complaints and resolutions…

View Details Apply on SimplyHired

Product Marketing Manager, Shazam

Company: Apple

Location: New York, NY

Posted Oct 12, 2025

Bachelor’s Degree in a related field of study or equivalent experience. You must be an effective project owner, able to structure ambiguous asks into well-…

View Details Apply on SimplyHired

Project Manager II

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Oct 11, 2025

Develop and maintain detailed project plans, coordinate project resources, track milestones and deliverables, provide scope management and change control,…

View Details Apply on SimplyHired
full-time research academic

Pediatric Urologist Faculty Position

Company: The University of Iowa

Location: Iowa City, Iowa

Posted Oct 12, 2025

View Details Apply on healthecareers.com

RN - Clinic Manager

Company: Medcor Inc

Location: Universal City, CA

Posted Oct 11, 2025

Have valid unrestricted California RN license and current BLS certification (AHA or ARC). Have a minimum of 5 years field experience.

View Details Apply on SimplyHired
health system full-time research

Hematopathology

Company: Albany Medical Center

Location: Albany, New York

Posted Oct 12, 2025

View Details Apply on healthecareers.com
malpractice insurance partner opportunity relocation assistance

Pediatrics Hybrid

Company: Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California

Location: Redwood City, California

Posted Oct 12, 2025

View Details Apply on healthecareers.com
sign-on bonus full-time be or bc

System Chief Division of Infectious Diseases – Physician – Manhattan, NY

Company: Mount Sinai Health System

Location: New York, New York

Posted Oct 12, 2025

View Details Apply on healthecareers.com
health system full-time per diem

OB/GYN Physician-NYC Health + Hospitals/Gotham Health (Monday-Friday-40 hours!)

Company: Physician Affiliate Group of New York

Location: Brooklyn, New York

Posted Oct 12, 2025

View Details Apply on healthecareers.com
full-time new grad research

Pediatric and Adult – Emergency Medicine Opportunity in Iowa City, IA

Company: The University of Iowa

Location: Iowa City, Iowa

Posted Oct 12, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages

All Customer Service Jobs 1,765 jobs All Jobs in New York City, NY 57,641 jobs Customer Service in Remote 255,946 jobs Customer Service in Other US Location 216,827 jobs Customer Service in Multiple Locations 52,241 jobs Customer Service in USA 45,998 jobs Customer Service in Washington DC 35,140 jobs Customer Service in Chicago, IL 34,010 jobs Travel in New York City, NY 80,087 jobs Full Time in New York City, NY 46,687 jobs Retirement Plan in New York City, NY 43,124 jobs 401(K) in New York City, NY 40,156 jobs Health Insurance in New York City, NY 37,652 jobs Life Insurance in New York City, NY 35,129 jobs

Browse By Category

Browse By Location

Browse By Company

Free Tools

Popular Searches

Travel in Remote Travel in Other US Location Full Time in Remote Full Time in Other US Location Retirement Plan in Remote Retirement Plan in Other US Location

Resources

Salary Calculator FAQ & Job Tips Career Blog Privacy Policy Terms of Service

© 2026 Job Transparency. All rights reserved.

Also by us: Mirror Real Estate · Quick Converter Tools · ArXiv Lens