Customer Service Jobs in New York City, NY

1,374,371 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

full time be or bc

Chief of Oral and Maxillofacial Surgery: Lenox Hill Hospital

Company: Northwell Health Physician Partners

Location: Queens, New York

Posted Mar 24, 2025

View Details Apply on healthecareers.com
sign-on bonus part time full time

CT Nocturnist, Northwell Health

Company: Northwell Health Physician Partners

Location: Manhasset, New York

Posted Mar 23, 2025

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full time be or bc

Primary Care Physician- Valhalla, NY

Company: Northwell Health Physician Partners

Location: Valhalla, New York

Posted Mar 24, 2025

View Details Apply on healthecareers.com
full time be or bc academic

Consultation-Liaison Psychiatrist, Clinical Assistant/Associate Professor, Psychiatry, Consultation-Liaison Psychiatry

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Mar 23, 2025

View Details Apply on healthecareers.com
health system h1b malpractice insurance

Gynecologist Opportunity with Visa Sponsorship, 50K Sign On Bonus, Educational Loan Incentive & Advanced Tech!

Company: UPMC Northwest PA and NY

Location: Jamestown, New York

Posted Mar 23, 2025

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hospital assisted living paid time off

RN

Company: Sunrise Senior Living

Location: New York, New York

Posted Mar 24, 2025

View Details Apply on healthecareers.com
full time

Neurosurgery Physician

Company: HCA Healthcare

Location: Kansas City, Missouri

Posted Mar 24, 2025

View Details Apply on healthecareers.com
full time

Sonographer II -24 hours

Company: Kaiser Permanente

Location: Redwood City, California

Posted Mar 23, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance health system

Family Medicine Physician

Company: Mass General Brigham

Location: Lee, New Hampshire

Posted Mar 23, 2025

View Details Apply on healthecareers.com
full time research academic

Director for the Iris Cantor Men’s Health Center, Men’s Health Urologist

Company: WCM Urology

Location: New York, New York

Posted Mar 24, 2025

View Details Apply on healthecareers.com
hospital full time

Head, Division of Subspecialty Medicine Department of Medicine, Memorial Sloan Kettering

Company: Memorial Sloan Kettering

Location: New York, New York

Posted Mar 23, 2025

View Details Apply on healthecareers.com

Sous Chef, Fine Dining (Private Member's Club)

Company: Coco's at Colette

Location: New York, NY

Posted Mar 24, 2025

Ensure staff grooming in accordance with state law and company requirements. Must possess NYC Food Handlers certification. Record all invoices in Paper chase.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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