Customer Service Jobs in New York City, NY

1,374,572 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

hospital assisted living paid time off

Registered Nurse

Company: Sunrise Senior Living

Location: Randolph, New Jersey

Posted Mar 04, 2025

View Details Apply on healthecareers.com

Technical Energy Manager

Company: Cortex Sustainability Intelligence

Location: New York, NY

Posted Mar 03, 2025

Bachelor’s Degree (BA/BS) in engineering, computer science, business, or related field. This will include communicating with chief building engineers and…

View Details Apply on SimplyHired
assisted living

Nursing Director

Company: Sunrise Senior Living

Location: Marlboro, New Jersey

Posted Mar 03, 2025

View Details Apply on healthecareers.com
sign-on bonus exceptional culture & values supportive leadership

Yaphank Dental

Company: Northwell Health Physician Partners

Location: Yaphank, New York

Posted Mar 03, 2025

View Details Apply on healthecareers.com
clinic part time travel

Dental Hygienist

Company: Wexford Health Sources

Location: Berlin, New Hampshire

Posted Mar 04, 2025

View Details Apply on healthecareers.com
research

Licensed Mental Health Therapist - Focused Treatment Provider - Child Team - Union City - 32 hours

Company: Kaiser Permanente

Location: Union City, California

Posted Mar 04, 2025

View Details Apply on healthecareers.com
full time

LPN Med Care Manager

Company: Sunrise Senior Living

Location: New York, New York

Posted Mar 03, 2025

View Details Apply on healthecareers.com
health system part time full time

Academic Neonatologist, Cohen Children’s Medical Center, Northwell, New Hyde Park, NY

Company: Northwell Health Physician Partners

Location: New Hyde Park, New York

Posted Mar 03, 2025

View Details Apply on healthecareers.com
dental insurance health insurance loan repayment program

Physician - Family Medicine

Company: CHRISTUS Health

Location: New Boston, Texas

Posted Mar 03, 2025

View Details Apply on healthecareers.com
401(k) health insurance vision insurance

MAT Registered Nurse

Company: Wexford Health Sources

Location: Los Lunas, New Mexico

Posted Mar 03, 2025

View Details Apply on healthecareers.com
assisted living paid time off tuition reimbursement

CNA

Company: Sunrise Senior Living

Location: Jackson, New Jersey

Posted Mar 03, 2025

View Details Apply on healthecareers.com
hospital

Home Health Nurse II Short Hour

Company: Kaiser Permanente

Location: Union City, California

Posted Mar 03, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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