Customer Service Jobs in New York City, NY

1,374,726 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

hospital part time full time

Travel Nurse RN - ED - Emergency Department - $2,306 per week

Company: Supplemental Health Care

Location: Keene, New Hampshire

Posted Feb 14, 2025

View Details Apply on healthecareers.com
travel license reimbursement

Travel Nurse RN - OR - Operating Room - $2,874 per week

Company: Galaxy Healthcare (Riley Decker Companies)

Location: Auburn, New York

Posted Feb 14, 2025

View Details Apply on healthecareers.com
travel

Travel NCT - Non Certified Tech - $2,234 per week

Company: Access Healthcare

Location: Glens Falls, New York

Posted Feb 14, 2025

View Details Apply on healthecareers.com
hospital per diem travel

Travel Nurse RN - Telemetry - $2,208 per week

Company: Medical Solutions

Location: Neptune City, New Jersey

Posted Feb 14, 2025

View Details Apply on healthecareers.com
travel

Travel Nurse RN - OR - Operating Room - $2,926 per week

Company: Talent4Health

Location: Auburn, New York

Posted Feb 14, 2025

View Details Apply on healthecareers.com
full time contract travel

Travel Nurse RN - Cardiology - $2,070 per week

Company: LeaderStat

Location: Rochester, New York

Posted Feb 14, 2025

View Details Apply on healthecareers.com
hospital per diem travel

Travel Nurse RN - Case Manager, Utilization Review - $2,035 per week

Company: Medical Solutions

Location: Portsmouth, New Hampshire

Posted Feb 14, 2025

View Details Apply on healthecareers.com
travel

Travel MRI Technologist - $2,706 per week

Company: TotalMed Allied

Location: York, Pennsylvania

Posted Feb 14, 2025

View Details Apply on healthecareers.com
hospital per diem travel

Travel Nurse RN - ICU - Intensive Care Unit - $2,176 per week

Company: Medical Solutions

Location: Albany, New York

Posted Feb 14, 2025

View Details Apply on healthecareers.com
per diem prn life insurance

Correctional LPN / LVN - $35-46 per hour

Company: CoreCivic

Location: Milan, New Mexico

Posted Feb 14, 2025

View Details Apply on healthecareers.com
travel

Travel Physical Therapist - $2,400 per week

Company: TalentBurst, Inc

Location: Santa Fe, New Mexico

Posted Feb 14, 2025

View Details Apply on healthecareers.com
IBM Consulting Client Innovation Centers deep technical and industry expertise locally based skills and technical expertise

Process Delivery Specialist - Lead to Cash

Company: IBM

Location: PH Naga City

Posted Feb 14, 2025

The job posting is for an Order to Cash Analyst role in IBM Consulting. The role involves ensuring accurate and timely application of customer payments, maintaining cash receipt files, responding to payment inquiries, creating and distributing monthly reports, and attending monthly AR meetings. The ideal candidate should have a degree in Accounting, Finance, Business Economics, or a related field, with 0-1 year of work experience in Finance and Accounting. Basic knowledge of Excel and strong communication skills are required. Knowledge of SAP or AutorekAutoBank is preferred. The role offers opportunities for long-term career growth and development in a fast-paced, dynamic environment.

View Details Apply on IBM

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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