Customer Service Jobs in New York City, NY

Positions 1,374,726 Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Electrician - Instructor

Company: The Fedcap Group

Location: New York, NY

Posted Oct 01, 2025

Founded in 1961, Apex serves about 1,400 students annually with seven 900-hour certificate courses in skilled trades including refrigeration, automotive service…

Pharmacy Manager (PIC) - Premium Health Brooklyn

Company: VytlOne, formerly Maxor National Pharmacy Services Company

Location: Brooklyn, NY

Posted Oct 01, 2025

Knowledge of best practices in field. Assist the Director of Operations to ensure the pharmacy provides optimal service, meets legal and accreditation/…

Licensed Plumber (Water Heater Installs)-League City, TX

Company: ARS-Rescue Rooter

Location: League City, TX

Posted Oct 01, 2025

A valid driver’s license is required. A valid Texas Plumbing license (Tradesman or higher). Must be able to climb ladders, work overhead, manipulate and…

ELECTRICIAN IV

Company: Brantner and Associates, Inc

Location: Redwood City, CA

Posted Oct 01, 2025

If TE determines that TE will require a license or will be prohibited by applicable laws from providing the candidate with items necessary for the performance…

Welder - Combination

Company: Watts

Location: Blauvelt, NY

Posted Oct 01, 2025

Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities.

Licensed Plumber (Water Heater Installs)-Missouri City, TX

Company: ARS-Rescue Rooter

Location: Missouri City, TX

Posted Oct 01, 2025

A valid driver’s license is required. A valid Texas Plumbing license (Tradesman or higher). Must be able to climb ladders, work overhead, manipulate and…

Presentation Operator

Company: Custom Healthcare Solutions

Location: New York, NY

Posted Oct 01, 2025

Able to troubleshoot more complex or advanced tasks, equipment or software concerns on own; understands when to escalate a problem to a supervisory level.

ELECTRICIAN IV

Company: TE Connectivity

Location: Redwood City, CA

Posted Oct 01, 2025

If TE determines that TE will require a license or will be prohibited by applicable laws from providing the candidate with items necessary for the performance…

Director of Product, Digital Assets & Stablecoin

Company: Western Union Financial Services, Inc.

Location: New York, NY

Posted Oct 01, 2025

Bachelor’s degree in computer science or related technical field; MBA or advanced degree preferred. Bachelor’s degree in business, operations, finance,…

ELECTRICIAN IV

Company: BRANTNER & ASSOCIATES INC. (CA)

Location: Redwood City, CA

Posted Oct 01, 2025

Under these regulations, it may be necessary for TE to verify a candidate's national origin and/or citizenship status to determine whether a U.S. or other…

Project Manager

Company: Universal Studios Hollywood

Location: Universal City, CA

Posted Oct 01, 2025

Works with the general contractors, vendors for site/construction sequence and logistics with general contractors, vendors and USH project team with regards to…

Custodial Supervisor

Company: SBM Management

Location: Queens, NY

Posted Oct 01, 2025

May be required to have a valid driver’s license. CPR/AED/First Aid certification a plus. Ensure specified contract services are provided by the contractor by…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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