Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Security Guard - Government Location - Full Time

Company: Allied Universal

Location: Brooklyn, NY

Posted Aug 22, 2025

A valid driver's license will be required for driving positions only. A valid Guard Card or license is preferred. Availability across various days and shifts.

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Customer Operations Specialist

Company: Roland Foods, LLC

Location: New York, NY

Posted Aug 23, 2025

Communicate and follow up on all aspects of order entry including item availability, pricing, shipping timelines, status of documentation & testing, special…

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part-time full-time contract

School Services - Physical Therapist - $42 per hour

Company: Supplemental Health Care

Location: Niagara Falls, New York

Posted Aug 24, 2025

View Details Apply on healthecareers.com

Data Analyst I

Company: Rendr

Location: New York, NY

Posted Aug 22, 2025

Bachelor's degree in mathematics, computer science, economics, statistics, or other quantitative field required. Internal financial and utilization data.

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Sr. Manager, Social Operations

Company: Macy’s

Location: New York, NY

Posted Aug 23, 2025

The Senior Manager will be responsible for aligning social media timelines with organization deadlines, driving effective content production processes, and…

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S95 Certified - Event Security Guard (Temporary)

Company: The PPL Events

Location: New York, NY

Posted Aug 23, 2025

Must own a *full black suit* (jacket, dress shirt, tie, pants, dress shoes). Strong customer service skills, especially in high-profile environments.

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Customer Service Rep.

Company: EmblemHealth

Location: New York, NY

Posted Aug 23, 2025

Receive, answer and/or record telephone/correspondence/e-mail inquiries from subscribers, providers, and other. Must be able to compose clear concise letters.

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Retail Cosmetics Sales Associate - Dior Beaute, Flushing - Full Time

Company: Macy’s

Location: Flushing, NY

Posted Aug 23, 2025

Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience. Use product knowledge to give expert guidance to each…

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Facilities Technician L1 (Painter)

Company: FRESH DIRECT, LLC

Location: Bronx, NY

Posted Aug 23, 2025

Will also maintain tools for this work and be responsible for all supply inventory. Aptitude in using appropriate tools (brushes, caulking guns etc.).

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Executive Chef, Stella 34 Trattoria

Company: Delaware North

Location: New York, NY

Posted Aug 23, 2025

Tuition and/or professional certification reimbursement. Possess working knowledge of company invoice tracking, labor tracking, schedule preparation, food cost…

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full-time be or bc

Family Medicine Core Faculty Position, Chenango Memorial Hospital, Norwich, NY

Company: United Health Services

Location: Norwich, New York

Posted Aug 24, 2025

View Details Apply on healthecareers.com

Polisher

Company: Zuma Restaurants

Location: New York, NY

Posted Aug 22, 2025

Monitor the cleanliness of the restaurant floor and promptly address any spills or messes to prevent slip hazards and maintain a safe environment for guests and…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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