Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Senior HVAC Technician

Company: The Metro Group, Inc.

Location: Long Island City, NY

Posted Aug 13, 2025

This role leads crews in repairs, modifications, and installations of various components of HVAC systems as well as independently completing troubleshooting and…

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Director, Data Science - Model Risk

Company: Capital One

Location: New York, NY

Posted Aug 13, 2025

A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 4…

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Global Practice Architect, Data IV, Google Cloud

Company: Google

Location: New York, NY

Posted Aug 13, 2025

You will orchestrate across numerous contributing teams including Solutions, Services, Partners, Product Engineering, Marketing, and GTM stakeholder…

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Junior Data Analyst

Company: United Nations

Location: New York, NY

Posted Aug 13, 2025

For candidates without a Master’s degree at least two (2) years of relevant professional experience in data analysis, data entry, reporting, working with data…

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Skilled Service Plumber NO ON CALL

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Aug 13, 2025

Applicants must have a current driver license to drive company vehicle to customer's homes and businesses. All interested candidates must be able to assemble,…

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loan repayment program relocation assistance sign-on bonus

Gastroenterology Opening in Bay City (1594)

Company: McLaren Health Care

Location: Bay City, Michigan

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Software Development Engineer III, Annapurna Labs

Company: Annapurna Labs (U.S.) Inc.

Location: New York, NY

Posted Aug 13, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. A day in the life.

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per diem

Neurohospitalist

Company: Cayuga Health System

Location: Ithaca, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Promotions and Sales Associate

Company: Empire Seven One

Location: New York, NY

Posted Aug 13, 2025

Provide feedback from the field to improve marketing campaigns. We focus on promoting leading telecom services such as mobile phones, mobile phone service,…

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health system full-time be or bc

Medical Director-Hospital Medicine

Company: Trinity Health

Location: Syracuse, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Software Development Engineer III, Annapurna Labs

Company: Amazon Development Center U.S., Inc.

Location: New York, NY

Posted Aug 13, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. A day in the life.

View Details Apply on SimplyHired

Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Aug 13, 2025

Execute food service standards with a focus on quality, technique, portioning, presentation, and cost control.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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