Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Named Account Manager - BFSI

Company: Palo Alto Networks

Location: Other US Location

Posted Jan 29, 2025

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They are seeking experienced sales professionals to drive sales engagements into select strategic Enterprise accounts in West India. The ideal candidate will have exceeding quota sales experience, a rolodex of mid to senior level connects in the strategic FSI accounts in West India, and practical knowledge of routing and switching products. The company values innovation, collaboration, and execution, and offers development and personal wellbeing programs to support employees.

ITSM Developer

Company: Generix

Location: Other US Location

Posted Jan 29, 2025

Generix Group, a leading SaaS vendor, specializes in Collaborative Supply Chain solutions. Their platform optimizes physical and logical flows with WMS, TMS, RMS, VMI, einvoicing, ereporting, EDI, P2P, and O2C solutions. They support over 4500 companies in 60+ countries, processing millions of invoices and messages daily. The ITSM Developer role involves developing and customizing ServiceNow applications, designing workflows, integrating with other systems, providing support, and maintaining documentation. Qualifications include a relevant degree, 2+ years of ServiceNow experience, and certifications like CAD, CSA, and ITIL Foundation. Fluency in French and English is required.

Commercial Contract Manager

Company: CityFibre

Location: Other US Location

Posted Jan 29, 2025

CityFibre, the UK's largest fibre-only network, is seeking a Commercial Contract Manager. The role involves managing commercial contracts, ensuring stakeholders understand their terms, and driving value creation. The company offers a competitive salary, car allowance, and a range of benefits. CityFibre is committed to diversity and inclusion, and provides support for employees' wellbeing and career growth.

Analyst-Risk & Insurance

Company: Dr. Reddy’s Laboratories

Location: Other US Location

Posted Jan 29, 2025

Dr Reddys Laboratories Ltd is a leading multinational pharmaceutical company with a mission to accelerate access to affordable and innovative medicines. Established in 1984, the company has grown to 24,000 employees across 66 countries. The company is committed to access, affordability, and innovation, guided by deep science, progressive people practices, and robust corporate governance. Dr Reddys aims to reach over 15 billion patients by 2030, focusing on sustainability and equal opportunity employment. The Analyst - Risk and Insurance role involves risk identification, monitoring, assessment, and mitigation, as well as insurance accounting oversight. The ideal candidate should have a CA, CMA, CWA, or BTech degree, 2-5 years of experience, and strong analytical, interpersonal, and organizational skills.

Junior Field Applications Engineer (FAE)

Company: Renesas Electronics

Location: Other US Location

Posted Jan 29, 2025

Renesas Electronics is seeking a dynamic Junior Field Applications Engineer with expertise in Analog and Power Products. The role involves supporting customers in France, providing technical device and systems support, and assisting with design phases. The ideal candidate should have up to three years of relevant experience, a degree in Electrical Engineering, and strong problem-solving skills. Renesas offers a flexible and inclusive work environment, opportunities for career advancement, and a commitment to diversity and inclusion.

Java Engineer, Car Data (f/m/x)

Company: AUTO1 Group

Location: Other US Location

Posted Jan 29, 2025

AUTO1 Group Technology is seeking a Java Engineer with 3+ years of experience in Java programming, Spring-based technologies, and AWS. The role involves architecting, developing, QA, shipping, monitoring, and maintaining software throughout the entire development life cycle. The engineer will work with 300+ restful microservices, drive technological innovations, and mentor team members. AUTO1 Group offers an educational budget, team events, and flexible working hours. The company values diversity and open communication.

Employee Relations Specialist

Company: Evolution

Location: Other US Location

Posted Jan 29, 2025

Evolution Georgia, a Swedish company in the online casino entertainment industry, is seeking an Employee Relations Specialist. The role involves managing legal proceedings, supporting People Managers on ER activities, and ensuring compliance with employment laws. The ideal candidate should have a law degree, at least 1 year of legal experience, and strong Georgian employment law knowledge. Fluency in Georgian and English is essential, along with analytical thinking, relationship-building skills, and the ability to work in a fast-paced environment. Evolution Georgia offers a diverse workplace, development opportunities, and various benefits.

Gestor/a Energético/a (Digiops)

Company: Octopus Energy

Location: Other US Location

Posted Jan 29, 2025

Octopus Energy, a renewable energy company, is seeking flexible customer service representatives for their Valencia office or remote positions. The role offers flexible hours, including weekends, and the possibility of a four-day workweek. The company values customer satisfaction, treating clients with patience, kindness, and care. The main responsibilities include direct and transparent communication with clients, offering excellent customer service, and resolving client inquiries in any energy sector area. Octopus Energy promotes a unique company culture, having won awards for best place to work, and offers competitive benefits, including stock participation, professional English, and a full-time contract with flexible hours.

Data Strategist

Company: Devoteam

Location: Other US Location

Posted Jan 29, 2025

The company, a Premier Google Cloud partner, aims to modernize IT infrastructure and elevate customer experiences using innovative Google Cloud solutions and AI/ML technologies. They offer services like cloud migration, modernization, hybrid/multi-cloud strategies, and AI/ML solutions. The role of a Data Strategist involves defining data strategies for clients, aligning strategic goals with operational objectives, and implementing value-added data and AI use cases. The ideal candidate should have experience in IT consultancy, data management, and cloud solutions, with strong communication and client-facing skills.

Product Manager - New Products

Company: Shift (shift.com.au)

Location: Other US Location

Posted Jan 29, 2025

Shift is a company dedicated to assisting Australian SMEs with cashflow management and financial product selection. They offer a collaborative culture and market-leading technology. The company is currently seeking an innovative Product Manager to lead the launch of new products, manage their growth, and shape future offerings. The ideal candidate will have experience in commercial or B2B markets, a strong background in banking products, and the ability to navigate uncertainty. Shift provides a flexible working environment, family support, wellness focus, and a positive work atmosphere.

Senior Data Engineer

Company: Ascent.io

Location: Other US Location

Posted Jan 29, 2025

Ascent is a digital transformation business specializing in software product development, analytics, data science, IoT solutions, machine learning, DevOps optimization, and modernization of applications and platforms. They work with clients in various industries and aim to foster a vibrant office community. The Senior Data Engineer role involves collaborating with stakeholders, creating data platforms, mentoring junior team members, and working in a hybrid environment. The ideal candidate should have Azure Data Engineering experience, expertise in Azure Data Products, DevOps experience, strong communication skills, and versatile experience working with various organizations.

Cash Management Consultant (French Speaker)

Company: Inetum

Location: Other US Location

Posted Jan 29, 2025

Inetum, a European leader in digital services, is seeking a Cash Management Consultant to join their team in Lisbon. The role involves providing administrative support for cash management, drafting contracts, implementing solutions, and handling client requests. The ideal candidate should have an academic background in Finance, Business Administration, or a related field, with at least 1 year of experience in Banking Operations, Hospitality, or Customer Service. Fluency in French and English is mandatory, along with proficiency in MS Office and excellent communication skills. The role offers a hybrid work environment with office presence in Lisbon 12 times per week.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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