Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Employment Specialist

Company: Dungarvin

Location: Other US Location

Posted Jan 28, 2025

Compass Career Solutions, a sister company to Dungarvin, offers personalized services to enrich people's lives. The Employment team provides client-driven case management services, including identifying and eliminating barriers to employment. The company offers competitive wages, comprehensive benefits, and opportunities for growth and development. The job involves maintaining knowledge of eligibility criteria, conducting assessments, and assisting clients in obtaining and retaining employment. Qualifications include a high school diploma, related experience, a valid driver's license, and technology proficiency.

Tech Lead LATAM

Company: NBCUniversal

Location: Other US Location

Posted Jan 28, 2025

NBCUniversal is seeking a Technology Lead for their LATAM team, TechEx. The role involves ensuring end-user support is delivered according to the team's strategy and business needs. The candidate must have relevant IT support experience, proficiency in Spanish and English, and a minimum of five years of IS/IT Desktop and PC Support experience. They should also have strong understanding of KPIs, SLAs, reporting, and analytics. Excellent communication skills, both written and oral, are required. The candidate should be a team player, passionate, and motivated, with a flexible schedule. NBCUniversal is committed to diversity, equity, and inclusion, and the role involves working in a mission-critical environment.

Product Owner - Data Analytics Platform

Company: Caseware

Location: Other US Location

Posted Jan 28, 2025

The text describes Caseware's Data Analytics Platform, which is designed to empower professionals with advanced tools for data analysis and interpretation. The platform leverages automation, machine learning, and cloud-based technology to provide actionable insights for decision-making and compliance. Key features include data integration, automation of routine tasks, advanced analytics, and scalability. The role of a Product Owner involves end-to-end responsibility for initiatives, working closely with stakeholders, and driving product execution. The successful candidate will work on a hybrid basis from Caseware's Toronto office. The ideal candidate should have prior technical product ownership experience, preferably in SaaS, and a CPA designation. They should be comfortable with ambiguity, have evidence-based decision-making skills, and the ability to facilitate conversations between business and technical stakeholders.

Legal Counsel-German speaking

Company: Pigment

Location: Other US Location

Posted Jan 28, 2025

Pigment, a fast-growing SaaS company founded in 2019, offers an efficient Enterprise Performance Management platform. The company has expanded to over 480 employees across multiple global offices and has raised $393M in investment. Pigment serves notable clients such as Unilever, Deliveroo, Gong, and Brex. The legal team, a crucial part of the company, supports business operations and commercial deal work. The ideal candidate should have 4+ years of experience in a top-tier tech law firm or in-house legal role, preferably in a SaaS startup. The company offers a competitive package, equity, healthcare, and a hybrid remote policy. Pigment values teamwork, continuous improvement, action, and humility.

Customer Service Representative

Company: Elevation Church

Location: Other US Location

Posted Jan 28, 2025

Elevation Church is seeking a dedicated Customer Service Representative. The role involves providing excellent customer service through various channels, resolving issues, and maintaining positive customer relationships. The ideal candidate should have strong communication skills, be able to manage multiple tasks, and have experience with CRM software. The job offers competitive pay, benefits, and remote work flexibility.

Project Manager

Company: FITS LLC

Location: Other US Location

Posted Jan 28, 2025

The job posting is for a Project Manager position in the Engineering sector. The ideal candidate should have a Bachelor's Degree in Mechanical or Civil Engineering, with 5+ years of experience in Project Management Life Cycle within a regulated industry. Bilingual English and Spanish is preferred. The role involves managing budgets, cross-functional teams, and all aspects of projects, including scope development, acquiring permits, bidding process, proposal evaluation, creating a budget, scheduling, construction oversight, change control, and validation process. The company prides itself on excellent customer service and a family-oriented, flexible work environment.

Content Program Manager

Company: Novo Nordisk

Location: Other US Location

Posted Jan 28, 2025

The Content Project Manager role at Novo Nordisk involves overseeing and managing content projects from strategy through launch, ensuring seamless coordination between crossfunctional teams, adherence to project timelines, and successful delivery of digital content. The role requires leveraging project management tools like Workfront, monitoring task progress, mitigating risks, and maintaining efficient workflows. The individual will support the Adobe stack, drive process and governance of digital content, and collaborate with multiple internal and external stakeholders. Essential functions include content supply chain enablement, task monitoring and management, project launch coordination, end-to-end project execution, risk and timeline management, content supply chain management, stakeholder collaboration, and driving business requirements. Qualifications include a Bachelor's degree in Marketing, Business Administration, Communications, Project Management, or a related field, advanced degrees or certifications in project management, 8+ years of project management experience, and strong knowledge of Content Management Systems and Adobe suite of products.

Senior Motion Graphic Designer

Company: NBCUniversal

Location: Other US Location

Posted Jan 28, 2025

NBC Universal, a leading media and entertainment company, is seeking an experienced Senior Motion Graphic Designer. The ideal candidate will be a creative leader, capable of producing high-quality still and motion graphics for a fast-paced TV news, digital, and commercial sales environment. Key responsibilities include overseeing creative production, maintaining brand identity, and collaborating with senior leadership. The candidate should have significant experience in broadcast design, strong conceptual thinking, and proficiency in Adobe Creative Suite, After Effects, and Premiere. A degree in design is desirable.

Mainframe Administrator

Company: Derex Technologies Inc

Location: Other US Location

Posted Jan 28, 2025

Derex Technologies Inc, a global IT consulting and staffing solutions provider since 1996, is seeking a Mainframe Administrator for a full-time onsite position in Erie, PA. The ideal candidate should have strong skills in CA7 batch monitoring and scheduling, Unix Shell scripting, and Endevor. Knowledge in TSO ISPF FileAID SPOOL, ServiceNow, and decision-making skills are also required. The candidate should be an effective communicator and have strong interpersonal skills to build client relationships.

Team Lead, Account Executives (medium business) - DACH (d/f/m)

Company: Personio

Location: Other US Location

Posted Jan 28, 2025

Personio is seeking a Team Lead Account Executives with extensive experience in B2B SaaS sales, particularly in leading and developing high-performing teams. The role involves managing a team of 6-9 account executives, coaching and developing team members, achieving sales targets, and collaborating with cross-functional teams to develop go-to-market strategies. The ideal candidate should have a deep understanding of software sales processes, stakeholder management, and experience with tools like Tableau, Salesforce, Gong, and Groove. Personio offers a competitive compensation package, flexible work arrangements, and a supportive company culture.

Senior Finance Manager

Company: NBCUniversal

Location: Other US Location

Posted Jan 28, 2025

NBCUniversal is seeking a Senior Finance Manager for the Global Close & Consolidation team in London. The role involves managing close and consolidation aspects of various NBCU Business Units, overseeing two finance analysts, and collaborating with high-impact stakeholders. Key responsibilities include managing FX remeasurement and translation processes, partnering with business units to resolve FX issues, and leading training sessions. The ideal candidate should have an advanced degree in finance or accounting, strong technical accounting experience, and proficiency in financial accounting systems. Excellent communication skills, problem-solving abilities, and the capacity to work independently and in a team are required. Experience in managing direct reports and working with outsourced finance partners is a plus.

Automation Specialist

Company: FITS LLC

Location: Other US Location

Posted Jan 28, 2025

The job posting is for an Automation Services position in the Engineering area, requiring a Bachelor's Degree in Engineering (Electrical, Computer, or Mechanical) and 5 years of experience in the Pharmaceutical industry. The role involves generating and updating DeltaV programming documents, configuring and developing DeltaV control system software, and ensuring automated systems operations comply with regulations. The company values treating everyone like family, innovation, and top-quality results. They offer a family-oriented, flexible work environment with a focus on employee wellbeing.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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