Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

QA Engineer

Company: Ryz Labs

Location: Other US Location

Posted Jan 27, 2025

RYZ Labs, a startup studio founded in 2021 by experienced entrepreneurs, is seeking a QA Engineer for a remote position in Argentina. The role involves ensuring high-quality standards for self-driving robotic carriers used for food delivery. The ideal candidate should have 3+ years of experience in software testing, a strong understanding of SDLC and QA methodologies, and familiarity with programming languages like Python, Java, or C++. Key responsibilities include designing and executing test plans, performing functional and performance testing, and collaborating with various engineering teams. RYZ Labs offers an environment of opportunities, learning, growth, and challenging projects, with a focus on customer-centricity, action, ownership, humility, frugality, impact, and continuous improvement.

Analytics Engineering Manager (100% remote-friendly within Spain)

Company: DocPlanner

Location: Other US Location

Posted Jan 27, 2025

Docplanner Tech is seeking an Engineering Manager for the Analytics Engineering Team. The role involves managing a team of engineers and specialists, leading technical decisions, and ensuring data integrity for data governance initiatives. The team is responsible for data modeling, DWH engineering, and web tracking. The company offers a competitive salary, flexible benefits, and a remote or hybrid work model. Docplanner Tech values diversity and promotes equal opportunities.

Engineering Team Lead

Company: Ryz Labs

Location: Other US Location

Posted Jan 27, 2025

RYZ Labs, a startup studio founded in 2021 by experienced entrepreneurs, is seeking an Engineering Team Lead based in Argentina or Uruguay. The role involves working with a North American product team to build high-quality solutions across multiple product streams. The ideal candidate should have deep experience in building web applications at scale using Ruby on Rails, leading and growing engineering teams, and understanding frontend technologies. Key responsibilities include writing clean code, designing robust features, mentoring team members, and ensuring sufficient test coverage. RYZ Labs offers an environment of opportunities for learning, growth, and challenging projects, with a focus on customer-first mentality, bias for action, ownership, humility and respect, frugality, delivering impact, and raising standards.

Senior Product Designer

Company: Ryz Labs

Location: Other US Location

Posted Jan 27, 2025

Ryz Labs, a startup studio founded in 2021 by experienced entrepreneurs, is seeking a Senior Product Designer with 5+ years of experience. The role involves leading the design process, collaborating with cross-functional teams, and improving post-transaction touchpoints on an ecommerce platform. The ideal candidate should have proficiency in Figma, expertise in user-centered design, and a result-oriented mindset. Ryz Labs offers remote work opportunities in Argentina and Uruguay, with a focus on customer-first mentality, bias for action, ownership, humility, frugality, and delivering impact.

Regional Coordinator

Company: NEC Software Solutions

Location: Other US Location

Posted Jan 27, 2025

NEC Software Solutions is seeking a Regional Coordinator for the Newborn Hearing screening programme in the South of Ireland. The role involves managing day-to-day clinical activities, ensuring robust processes, managing service staff, and overseeing workforce training and accreditation. The coordinator will work with various stakeholder organizations to deliver the programme in line with national standards, aiming for early detection and prevention of hearing loss. Key responsibilities include maintaining records, capacity planning, health and safety assessments, staff performance monitoring, and recruitment. The ideal candidate should have experience in healthcare, managing staff, and using bespoke screening database software. Excellent interpersonal, organizational, and communication skills are essential, along with the ability to work independently or as part of a team. A full driving licence is required, and the role is exempt from the Criminal Justice Spent convictions and certain disclosures Act 2016.

Digital Operations Engineer

Company: Reach plc

Location: Other US Location

Posted Jan 27, 2025

Reach Plc is seeking a Digital Operations Engineer for a fully remote role. The ideal candidate will provide high-level technical support, handle a variety of tasks, and contribute to improving processes. The role involves managing high-priority incidents, leading mini-projects, and ensuring products are delivered by launch dates. The company offers a competitive salary, comprehensive training, and benefits including a pension scheme, holiday purchase scheme, enhanced family leave, private healthcare, wellbeing support, and career development opportunities.

Customer Support Specialist- APAC (6 months FTC)

Company: Swapcard

Location: Other US Location

Posted Jan 27, 2025

Swapcard is a global, remote-first company that builds communities through meaningful connections. They offer an end-to-end platform for virtual and hybrid events, powered by AI. Their team is diverse, with 42 nationalities, and they value curiosity, open-mindedness, humanity, resilience, and ambition. They are looking for a customer service or project management professional with excellent interpersonal skills, a startup mindset, and the ability to work autonomously. The company offers international opportunities, a supportive culture, and a generous paid time off program.

Key Account Consultant

Company: Slang

Location: Other US Location

Posted Jan 27, 2025

Slang, a global startup spun out of MIT, is seeking a Key Account Consultant in Bogotá, Colombia. The role involves developing long-term customer relationships, supporting account setup, tracking adoption and learning progress, and providing consultancy services. Slang offers a highly adaptive e-learning platform for professional English courses and proficiency tests in various fields. The company is committed to diversity and has received recognition from Bloomberg LABS, Forbes, and the World Economic Forum.

Display Manager - hybrid working model

Company: lastminute.com

Location: Other US Location

Posted Jan 27, 2025

The company, lastminutecom, is seeking a Display Manager to join their team of 1700 employees worldwide. The role involves leading the Display channel, managing campaigns, analyzing results, and communicating with key managers. The ideal candidate should have experience in managing Display campaigns, strong analytical skills, and excellent communication abilities. The company offers a hybrid working model, shorter working week, flexible hours, and various perks such as volunteering days, elearning platforms, and travel industry discounts. The company values diversity and inclusion.

Project Manager - IT & Logistics

Company: Bosch Group

Location: Other US Location

Posted Jan 27, 2025

Bosch is offering a job opportunity for a project planner and steerer for integrated Track & Trace solutions. The role involves end-to-end stakeholder communication, definition of rollout roadmaps, and contribution to agile software development projects. The ideal candidate should have in-depth knowledge of transport logistics processes, strong project management skills, excellent communication abilities, problem-solving skills, customer focus, team collaboration, adaptability, attention to detail, and quality assurance understanding. Bosch offers financial security, recognition, trainings, professional development, career development opportunities, work-life balance, health and wellbeing benefits, perks, and a supportive community.

Senior Privacy Consultant - Independent Contractor

Company: TrustArc

Location: Other US Location

Posted Jan 27, 2025

TrustArc, a leader in data privacy, offers comprehensive privacy management programs globally. They prioritize employee well-being with unlimited paid time off, flexible hours, and remote work options. The company values IMPACT (Innovation, Make it Happen, Passion, Accountability, and Teamwork) and encourages employees to make an impact daily. The Senior Privacy Consultant role involves managing data privacy projects, staying updated on privacy laws, and representing TrustArc at industry events. The ideal candidate has a bachelor's degree, 7-10 years of data privacy experience, and professional certifications. They should possess strong communication skills, leadership abilities, and the capacity to travel for client meetings.

Analytics Engineering Manager (100% remote-friendly within Poland)

Company: DocPlanner

Location: Other US Location

Posted Jan 27, 2025

Docplanner Tech is seeking an Engineering Manager for the Analytics Engineering Team. The role involves managing a team of engineers and specialists, leading technical decisions, and ensuring data integrity for decision-making processes. The team is responsible for data modeling, DWH engineering, and web tracking. The company values diversity, remote work, and offers competitive compensation, benefits, and a flexible work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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